NatWest (merged)

jonun

hi everyone..

just reading & noticed a few people are down in the dumps with it all today!
I think we all get like that about this dont we?
To cheer me up i browse through the success stories..
Its awful isnt it when you dare;nt even ring up your bank or open statements in fear of how much they have taken this week or month ..
The chances are we will all get our money back sooner or later and when i do it will have all been worth it for me.
Lets just all try and keep strong and focus on what we are gonna spend our money on!!!

I must admit 1 thing that always me smile is (i know its farfetched) but can you imagine the baliffs going in and taking chairs out and counters ?? hahaha!!!

anyway thanks to everybody on this site once again!

jo x

timewilltell_2

hi smudgemanc26, i have just telephoned them, really polite bloke, he told me that no offer had been made as yet, that they are looking into and they have 7wks from receiving 1st letter, which i sent to local branch on 5/4 and he received it on 12th so they go by the 12th, i explained that the 2nd letter had been sent and if i havn't received any response by 10th then i will phone fos and make a complaint and proceed with courts on 11th (my son will lend me the money bless him) he said did i still want the bank to look into it, i said yes but i am sticking to my deadlines, he told me to keep watching out for the postman as i should recieve somehing by the end of the month,... so back to waiting game, and freaking the postman out.....

smudgemanc26

timewilltell wrote: »

hi smudgemanc26, i have just telephoned them, really polite bloke, he told me that no offer had been made as yet, that they are looking into and they have 7wks from receiving 1st letter, which i sent to local branch on 5/4 and he received it on 12th so they go by the 12th, i explained that the 2nd letter had been sent and if i havn't received any response by 10th then i will phone fos and make a complaint and proceed with courts on 11th (my son will lend me the money bless him) he said did i still want the bank to look into it, i said yes but i am sticking to my deadlines, he told me to keep watching out for the postman as i should recieve somehing by the end of the month,... so back to waiting game, and freaking the postman out.....

Hiya Well its kinda good news if he said you should receive something by the end of the month :T And well done you for sticking to your guns at least now they know you are being serious and not a force to be reckoned with!:rotfl:

Good Luck keep us updated and i will do the same jen x

timewilltell_2

jonun wrote: »

hi everyone..

just reading & noticed a few people are down in the dumps with it all today!
I think we all get like that about this dont we?
To cheer me up i browse through the success stories..
Its awful isnt it when you dare;nt even ring up your bank or open statements in fear of how much they have taken this week or month ..
The chances are we will all get our money back sooner or later and when i do it will have all been worth it for me.
Lets just all try and keep strong and focus on what we are gonna spend our money on!!!

I must admit 1 thing that always me smile is (i know its farfetched) but can you imagine the baliffs going in and taking chairs out and counters ?? hahaha!!!

anyway thanks to everybody on this site once again!

jo x

yeah i had a chuckle thinking about bailiffs going in and whipping a computer out from under tthere noses whilst they are trying to work on it.......

timewilltell_2

would they log it on the system that i have telephoned and what i said, or do they do nothing....

Linxxx

Hi all

My son recently wrote to NatWest to try and reclaim his bank charges. I sent the letter by recorded delivery giving them 14 days to respond as per the template letter on this site. He has received back a 2 line letter saying thank you for your recent letter. We are investigating the claim and will respond asap............. How long do we give them? or should we send another letter ?

Thanks in advance if you can help xxx

jonun

timewilltell wrote: »

hi smudgemanc26, i have just telephoned them, really polite bloke, he told me that no offer had been made as yet, that they are looking into and they have 7wks from receiving 1st letter, which i sent to local branch on 5/4 and he received it on 12th so they go by the 12th, i explained that the 2nd letter had been sent and if i havn't received any response by 10th then i will phone fos and make a complaint and proceed with courts on 11th (my son will lend me the money bless him) he said did i still want the bank to look into it, i said yes but i am sticking to my deadlines, he told me to keep watching out for the postman as i should recieve somehing by the end of the month,... so back to waiting game, and freaking the postman out.....

Hi..
just reading your posts and it seems that our timings with letters are the same , they say that hey received my 1st letter on the 12th too.they told me exact same thing..said i will have an offer by 30th may..
ive decided to give them until the 30th may and then report them to FO as im really nervous about the whole court thing..
Il keep you informed of my progress..
good luck with your claim
jo

smudgemanc26

timewilltell wrote: »

yeah i had a chuckle thinking about bailiffs going in and whipping a computer out from under tthere noses whilst they are trying to work on it.......

Even funnier if they were in the middle of slapping someone with ridiculous bank charges!!! :rotfl:

smudgemanc26

timewilltell wrote: »

would they log it on the system that i have telephoned and what i said, or do they do nothing....

Not too sure about that one i suppose they might not have time to log everyones calls judging by the queue they must have of people on hold!

nickmack

Linxxx wrote: »

How long do we give them? or should we send another letter ?

Please see the FAQ in the Reclaim Help thread in my signature.