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NatWest (merged)

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  • mishmash
    mishmash Posts: 371 Forumite
    Part of the Furniture Combo Breaker
    PAWI69 wrote: »
    Can I just ask, did you request a cheque? is your account still open?. Just wondering as I requested payment via cheque in all my letters.


    Hi
    I did not have any discussion it just came out of the blue. The last correspondance I had was quite nasty. Cobbetts style of defence was quite scary. I do think they were trying to scare me off, but really it just strengthened my resolve.

    They have not closed my account, and have made no mention of doing this now or at any time in their letter. They have requested that I stop the proceedings, which of course I will. They also ask that I agree to a gagging clause which is complete nonsense and they cannot legally enforce this.

    The cheque does say it has to be paid into my account, but I was going to do that anyway to pay off my overdraft. I am going to make sure they do not get another penny off me!!


    Mish x
  • PAWI69
    PAWI69 Posts: 279 Forumite
    mishmash wrote: »
    Hi
    I did not have any discussion it just came out of the blue. The last correspondance I had was quite nasty. Cobbetts style of defence was quite scary. I do think they were trying to scare me off, but really it just strengthened my resolve.

    They have not closed my account, and have made no mention of doing this now or at any time in their letter. They have requested that I stop the proceedings, which of course I will. They also ask that I agree to a gagging clause which is complete nonsense and they cannot legally enforce this.

    The cheque does say it has to be paid into my account, but I was going to do that anyway to pay off my overdraft. I am going to make sure they do not get another penny off me!!



    Mish x
    :T :T :T :T good for you! thanks for that useful info xx
  • mikkiboy
    mikkiboy Posts: 13 Forumite
    just recieved a offer letter for £5967 on a claim of 6135 and im going to bite thier hand off and take it

    started claim 9 march and sometimes felt that i was never going to paid out
    and was given all the excuses by boremewood and came off the phone with steam coming out of my ears sometimes but to anyone in that position just keep the faith as im out the other side with the biggest smile on my face

    thank you to all the posters on here and to quote various oscar winners "i couldnt have done it without your help" just reading the posts on here kept me going during the dark days and once again i thank you from the bottom of my bank account
    mikkiboy
  • PAWI69
    PAWI69 Posts: 279 Forumite
    mikkiboy wrote: »
    just recieved a offer letter for £5967 on a claim of 6135 and im going to bite thier hand off and take it

    started claim 9 march and sometimes felt that i was never going to paid out
    and was given all the excuses by boremewood and came off the phone with steam coming out of my ears sometimes but to anyone in that position just keep the faith as im out the other side with the biggest smile on my face

    thank you to all the posters on here and to quote various oscar winners "i couldnt have done it without your help" just reading the posts on here kept me going during the dark days and once again i thank you from the bottom of my bank account
    mikkiboy


    Congratulations :T well done you :beer:
  • MadMaz_3
    MadMaz_3 Posts: 14 Forumite
    Natwest have finally paid up!!

    Sent 1st letter 26th Feb and further letter 12th Mar. Had heard nothing so contacted customer relations and was told offer letter in system. Thought I was being fobbed off but as I couldn't afford to pursue through MCOL decided I'd have to wait.

    And wait I did!! Received offer letter 21st March for £200 less than I'd claimed for. Sent it back immediately (special delivery) and the money was credited to my account yesterday all £4028!!

    I feel like I've won the lottery and despite all the waiting I can't believe its been this easy!!

    Thanks to all on this thread that have offered words of advise over the last few weeks, and I really hope you all have great results too.

    Thanks again!!

    :j :j :j :T :T :T :j :j :j
  • julie_c_4
    julie_c_4 Posts: 13 Forumite
    Hi,
    I sent my letter requesting charges back on 16th April, I have my threat of court letter ready for Tuesday but I have had a letter from Boreham wood this morning to say they are investigating my claim. What should I do now?
  • PAWI69
    PAWI69 Posts: 279 Forumite
    MadMaz wrote: »
    Natwest have finally paid up!!

    Sent 1st letter 26th Feb and further letter 12th Mar. Had heard nothing so contacted customer relations and was told offer letter in system. Thought I was being fobbed off but as I couldn't afford to pursue through MCOL decided I'd have to wait.

    And wait I did!! Received offer letter 21st March for £200 less than I'd claimed for. Sent it back immediately (special delivery) and the money was credited to my account yesterday all £4028!!

    I feel like I've won the lottery and despite all the waiting I can't believe its been this easy!!

    Thanks to all on this thread that have offered words of advise over the last few weeks, and I really hope you all have great results too.

    Thanks again!!

    :j :j :j :T :T :T :j :j :j


    Oh wow, I remember how disheartened you were a while back, you got your nice BIG sum in the end :T congratulations :beer: well done to you too, I love success stories :D All the best!
  • PAWI69
    PAWI69 Posts: 279 Forumite
    julie_c wrote: »
    Hi,
    I sent my letter requesting charges back on 16th April, I have my threat of court letter ready for Tuesday but I have had a letter from Boreham wood this morning to say they are investigating my claim. What should I do now?

    It's just normal procedure from Natwest, most people don't get any response to their letters, carry on regardless & send your next letter on Tuesday. Good luck :D
  • frugalpam
    frugalpam Posts: 2,514 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Well, I week after I served a claim on Natwest, I got an offer letter (undated!) through this morning! All the blah blah blah about the charges not being unfair etc, but that they're offering me a refund of the charges 'as a gesture of goodwill' (standard letter)
    Now going to read through the thread to see how I reply to this - they didn't send this offer within the timescale I set out so I am of course going to pursue my interest charges and court fees, which adds up to a further £450ish pounds. Has anyone else written this sort of letter - any tips?

    cheers,
    Pam
  • PAWI69
    PAWI69 Posts: 279 Forumite
    frugalpam wrote: »
    Well, I week after I served a claim on Natwest, I got an offer letter (undated!) through this morning! All the blah blah blah about the charges not being unfair etc, but that they're offering me a refund of the charges 'as a gesture of goodwill' (standard letter)
    Now going to read through the thread to see how I reply to this - they didn't send this offer within the timescale I set out so I am of course going to pursue my interest charges and court fees, which adds up to a further £450ish pounds. Has anyone else written this sort of letter - any tips?

    cheers,
    Pam

    Hiya Matey,

    Maybe you could try saying you accept their offer "without pejudice" in patial payment as you are now at MCOL stage & you would like the court costs & interest re-payed too? :confused:
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