NatWest (merged)

PAWI69

jonun wrote: »

thank you paw169.. i have done what you suggested...

hi all,
just wondering could somebody please tell me who or what the F.O is and could i just contact them after 56 days if i havent been settled by the bank rather than go through the court palava???
many thanks xx
p.s if so how would i contact him or them??? xx

Hiya, F.O is the Financial Ombudsman, here's the website to do some research....

http://www.financial-ombudsman.org.uk/

Have fun

frugalpam

mercury238 wrote: »

Success at last!!
Received a cheque for my full charges plus interest and court fees
Oddly the cheque was dated almost a month before the letter...

Congratulations !!:beer: And congrats also to texaspete777 :beer:

I'm hoping Natwest don't get around to acknowledging or defending my claim, then I can apply for a judgement by default - 5 working days to go!

Pam

PAWI69

frugalpam wrote: »

Congratulations !!:beer: And congrats also to texaspete777 :beer:

I'm hoping Natwest don't get around to acknowledging or defending my claim, then I can apply for a judgement by default - 5 working days to go!

Pam

Hiya Matey I rang natwest yesterday & they told me I've got the full amount I'm claiming, they are in the process of drafting the letter which can take up to 2 weeks to get to me TWO weeks :rolleyes: hmmmm! suppose it's better than 56 days.

frugalpam

PAWI69 wrote: »

Hiya Matey I rang natwest yesterday & they told me I've got the full amount I'm claiming, they are in the process of drafting the letter which can take up to 2 weeks to get to me TWO weeks :rolleyes: hmmmm! suppose it's better than 56 days.

Hiya buddy!
2 weeks to get the offer letter sounds pretty good. Are you going to see if it arrives or start your MCOL claim? If they'd said 2 weeks to me, I might have been tempted to hang on a bit longer, but I was told 'up to 56 days'. Anyway, hope it does arrive to save you the faff and expense of going through the Court.
Keep me posted! And I'll keep my fingers crossed for you

Pam

ripski

texaspete777 wrote: »

Here's a little encouragment for those of you who aren't getting any response from Natwest.

I sent my first letter on about 3/3/07 giving 14 days, got no response, and sent my second (slightly more militant) letter on around the 22/3/07, again giving 14 days. Didn't hear anything up until today, when I was on step 6 of 8 on the MoneyClaim website, and just about to part with £120 of my wages for court fees, when my girlfriend called me to say a letter had arrived offering the full amount! Over £2000.00! All that remains is for me to send the acceptance slip back, and hopefully receive my money in the not too distant future(without any stalling)!

All the fighters keep on fighting! Good luck!

:j

I am really pleased for you ,good luck However the Nat west reponses seems to be a complete lottery and shambles
I requested statements in Feb and 1st letter went at end of March. I have sent several letters all with no response Have now filed 2O April with MCOL There defense is due 9th May. Still no response . I wasn't expecting much but telephoned the Customer relations number anyway today Option 2 Very pleasant response - went through all the numbers game and security before " How can I help?" Info about my claim. " Oh you want Customer Relations I dont know how you got me?"
I rang you on Customer Relations Number"
Well! Oh !( surprised and amazed) I 'll put you through internally Here's the number if you get cut off .Eureka I thought I , ve got THE number She gave me the number that I had rung inth first place
Then got through " Barclays banking"!!!! was the answer Went through it all again and she transfered me Answer =Put on hold and after 23mins I had to give up and go back to work Is someone taking the proverbial ?

PAWI69

frugalpam wrote: »

Hiya buddy!
2 weeks to get the offer letter sounds pretty good. Are you going to see if it arrives or start your MCOL claim? If they'd said 2 weeks to me, I might have been tempted to hang on a bit longer, but I was told 'up to 56 days'. Anyway, hope it does arrive to save you the faff and expense of going through the Court.
Keep me posted! And I'll keep my fingers crossed for you

Pam

I'd have gone through MCOL already if it wasn't for a lot of personal things I've got going on at the moment, I have time now & again but not to sit & concentrate on it, I'd like to get it 110% correct, I don't mind the faff & expense as I could claim over £800 interest which could pay more debts off for me, but, if I get a written offer before I can do something about it then so be it. I'll definitely keep you updated, I pop on here every now & again, even if it is when I've got the baby on my knee messing up the screen via my keyboard :rotfl:

Good luck to you too, fingers crossed they don't defend if we get our money maybe we can treat ourselves & meet up for a "ladies who lunch" day :beer: <<<< more like coffee than a drink

PAWI69

ripski wrote: »

I am really pleased for you ,good luck However the Nat west reponses seems to be a complete lottery and shambles
I requested statements in Feb and 1st letter went at end of March. I have sent several letters all with no response Have now filed 2O April with MCOL There defense is due 9th May. Still no response . I wasn't expecting much but telephoned the Customer relations number anyway today Option 2 Very pleasant response - went through all the numbers game and security before " How can I help?" Info about my claim. " Oh you want Customer Relations I dont know how you got me?"
I rang you on Customer Relations Number"
Well! Oh !( surprised and amazed) I 'll put you through internally Here's the number if you get cut off .Eureka I thought I , ve got THE number She gave me the number that I had rung inth first place
Then got through " Barclays banking"!!!! was the answer Went through it all again and she transfered me Answer =Put on hold and after 23mins I had to give up and go back to work Is someone taking the proverbial ?

Aww what a nightmare.....I'm presuming you rang 0800 0154212 if you did then it's option 1 then option 1 again, I did that yesterday & after a while on hold (prob about 10 - 15 mins) I got through & the advisor was lovely. Good luck, keep trying!

cherylcusack

Hello please can you tell me if any of you included the gold advantage charge in with your claim, as some of my month charges has not been itemised and include that fee but as that fee changes each year i do not know how to work out what is the gold monthly charge to the overdraft charge.

thanks

PAWI69

cherylcusack wrote: »

Hello please can you tell me if any of you included the gold advantage charge in with your claim, as some of my month charges has not been itemised and include that fee but as that fee changes each year i do not know how to work out what is the gold monthly charge to the overdraft charge.

thanks

Hiya hope this helps.....

As of October 2002 The Advantage Gold fee was £6
From September 2003 The Advantage Gold fee was £9
From July 2005 The Advantage Gold Fee was £10
And finally From June 2006 The advantage Gold fee is £12.

cherylcusack

thanks for that. do i just deduct that fee of the charges as for example 23rd feb charges £38 do i take of the 10 bank fee charge and write 23rd feb charged 28 pounds, doesnt say what for though