NatWest (merged)

Leebcoward

take them to court. Dont back down, thats what they want. Good luck

Edinburghlass_2

student121 wrote: »

Ive sent this letter and still no response

You must send the letter before action telling the bank you will give them 14 days or you will take them to court. All templates are in Martin's article as below.

Step-by-step Guides: Bank Charges: Reclaim Your Cash | Bank Charges Video Guide | Top New Bank Account Calculator: Charge them interest Template Letters: (right click and save) Ask for charge details |Initial letter | Second letter | Small claims note Get Updates On Important Changes: Free Weekly Money Tip

Leebcoward

I was generous and gave them a further 7 days after the 14 day letter had been received (see letter above). But it did me no good. I had to go to court.

rjcm

I'm in the midst of this and a tad confused.

Basically I've opened my parachute account with SMILE and they now look after all of my banking affairs.

I've calculated my charges and interest and written to my NatWest Branch on 7 March including copy of spreadsheet and allowing 14 days for reply - no reply

I wrote again on 27 March saying if no reply in further 14 days I will take to court. I stuck with original figure even though now an additional 20 days interest has been gained - 14 days is up today and still no reply.

:mad:

I'm going to give til Thursday (as we've just had bank holiday) and if no reply I'm going to start the court process.

Here are my questions:

1 - Have I done anything wrong so far?

2 - The total figure keeps changing as time is going by and interest is being added daily. In the letters should each time I send one put the NEW total figure or stick with the original?

3 - When I apply to the courts should I put the NEW total figure or the amount I originally asked NatWest for?

4 - Has anyone else tried NatWest and have they too be ignored or did they get replies to their letters? Is my branch perhaps just being useless and not following suit or is this normal for them? I've addressed all correspondence so far for the attention of my branch manager.

I'd really like some help with this before I start the court process on Thursday.

Many many many thanks someone, everyone, anyone.

StephanieSeymour

Hi

I sent my letters to Natwest claiming back £1810 worth of charges.
I sent my first letter on the 28th Febuary and it ended with me putting in a claim on the small claims website- end of march time.

I then received the long winded letter stating that as a good will gesture they will give me the £1810. I was over the moon- obviously so i rang them to check my account( I have changed to Lloyds TSB and I no longer use natwest, I had a loan to cover my over draft which im still paying off at £90 per month, I dont have any debit cards or anything to access the natwest account- they took them off me!) Natwest told me that the money from my charges would be paid into my account but it would be used to clear the outstanding balance on my loan £1800.......

Can they make me do this?? Its really stressing me out...
They also have until the 16th to put in a defence, can I ignore this letter and let it go to court?

I really need help on this....please!!!

djrenegade_2

PAWI69 wrote: »

Ooooh wonder if we are claiming from the same branch???

Port sunlight??

Had a letter this morning:

"we refer to your attached correspondance requesting a complete list of transactions and charges applied to your account under the data protection act. In order for us to progress this request please supply us with the following:

Please refer only to the ticked boxes:

(briefly)

a. the fee is £5, please supply a cheque
b. we have a different address on record, please confirm
c. it is not possible to trace the account, please confirm details
d. please provide signature to verify your account
e. we return your cheque as the fee is £5, please amend
f. Account is not in your name, please provide authority...


FIrst off, none of the boxes were ticked, and second off, this letter is regarding the statements that I recieved on 9/3/07 so what is this letter all about?!?

djrenegade_2

also, what time do customer relations work until??

jayneg_2

Help! Getting a bit jittery now! Nat West have defended my claim. I have received a huge amount of paper work from their solicitors Cobbetts in Manchester. There is a defence and a Request for Further information which goes on about responding to their request "in accordance with CPR Part 18" etc etc. I have to reply by 18 April. Any tips for filling this in and does this mean they will defend this in court? Any help really appreciated. JG

jayneg_2

ALSO.....

Not sure if this covered somewhere else so sorry if it is but have heard there is someone taking NATWest to Court this Friday [good luck to whoever it is!!!!]. If this person wins his case, what, if any, effect will it have on others claiming now? JG

kerryleet

Hi im in the same sort of situation. I have an current account with 1200 overdraft that i can not pay off, i have at least 900 worth of bank charges and would like to know if i have to close my account or ask them to take it off my overdraft