NatWest (merged)

Edinburghlass_2

antifascist wrote:

In a few of the cases I complained about the charges and managed to get a refund. My instinct is to pool all charges (without netting off the refunded ones) as part of my initial claim.

Has anyone had similar experiences? Any help much appreciated!! Thanks.

The bank will check the charges that you are claiming and will know exactly how much you are due.

wish-i-was-rich

I've had my 1st success at reclaiming bank charges with NatWest today. I sent the 1st letter on the 2 Feb and then 2nd letter on 26 Feb. I was asking for £1706 back, today I came home from work to find a long winded letter from Natwest (dated 22 Feb), and on getting to the last paragraph they have offered me £1667. I'm sending the acceptance form back recorded delivery on Monday. Yipeee!!!

leighbo82

ok thanx for the advice

lelb72

I have now sifted through all my statements and want to know, do i send the claim to my local branch of Natwest, and who do i send it for the attention of?

Thanks
Lee

shabby_dabby

lelb72 wrote:

I have now sifted through all my statements and want to know, do i send the claim to my local branch of Natwest, and who do i send it for the attention of?

Thanks
Lee

Send it to you local branch and address it to the branch manager.
Don't forget to send it recorded delivery.

mercury238

johno121 wrote:

hello, just thought i would let youz know that natwest sent me a letter today saying that they will give me back the full ammount of 1600.00 plus 5.00 statement charge. all started early feb, only took 3 letters. last one mentioned court and they called me up saying letter in the post which i got today.

cheers for all the help in this site.

found it rather easy to get the moneys back, all it taken was patence!!!

good luck to all...tho you will not need it

kev

Hi

I started my court claim in the middle of January, Natwest acknowledged and defended the claim and now i'm waiting for a court date. It feels like its going on forever - especially with so many people getting offers after just one letter!

Sorry its not too helpful but am getting a bit disheartened by the whole process now

ellustellus

what address does the natwest letters have to be sent to? my branch? or a particular address? also,should i list the charges and dates or just send the total? thanks,Tel

johno121

Ground Floor
National Westminster House
225 Shenley Road
Borehamwood
Herts
Wd6 1br

johno121

honestly, ive read through here since december and didnt claim until early feb...if you check back through this thread, natwest do not seem to go to cort, they leave it until the last day to reply to you and settle out of court weather it be by letter or phone call.
stuick to your guns, we are all here for you to offer our advice!!
you will win!!!
in my experience natwest did not put up a fight, they where very apologetic!!! they even refunded my historic statement fee because i had a go at them!

johno121

if you look on this site, there is a spread sheet you can use!
i made my own. basically showing date/referance/ammount with a breakdown of all.