NatWest (merged)

karen5416

deedee2665 wrote:

Well done congratulations . When did you send the first claim letter ? i was told over a week ago the offer was in the post and i still havent recieved it

Thanks

21st January.... I am having a good day today :rotfl:

Give them another phonecall..keep checking on whats happening ...I bugged them :j

Good Luck, you will get your offer

tjwhittaker

Natwest offered me a full refund on one of my accounts which i have`nt got yet but have not yet done so on another account i have with them.

Dont no what to do !

coolio_2

can you claim on a closed account?

tjwhittaker

coolio wrote:

can you claim on a closed account?

Yes i think you can.

steviebee_2

hi. i sent away letter 2 weeks ago requesting back charges, still no reply what next?

jayneg_2

Reply to Karen 5416

I have sent all the template letters to NAT West and called them several times. I have been on again this morning just to see if they will pay up before I press the button on the online court application - but they say they cannot see if anything happening on this as they are only customer services. Can you tell me what number you used please and I will give it a go before I send the claim to county court. Cheers J

jayneg_2

Can anyone tell me - if I claim in the small claims - I will claim for charges, interest and court costs. Can I also claim the 3 guaranteed delivery letters at 4.10 each and the recorded delivery at 90p? This might sound petty but if Im actually going to claim through the court, might as well try for everything I can!!!

tjwhittaker

steviebee wrote:

hi. i sent away letter 2 weeks ago requesting back charges, still no reply what next?

Send the next letter threatning court.

karen5416

jayneg wrote:

Reply to Karen 5416

I have sent all the template letters to NAT West and called them several times. I have been on again this morning just to see if they will pay up before I press the button on the online court application - but they say they cannot see if anything happening on this as they are only customer services. Can you tell me what number you used please and I will give it a go before I send the claim to county court. Cheers J

Hi

The number i called was 084560002803

I then got advised to phone

08000154212 and press 1 when asked...

steviebee_2

can i claim charges for card misuse?