HSBC (merged)

Edinburghlass_2

olddormouse wrote:

£10 note seems to be the way to go then ! I sent HSBC a cheque and the cashed that PDQ. Is this a loophole do we think ?

No, I think its just that now they are returning the £10 and you were unlucky!

jennyowen

I've just had a reploy from HSBC regarding my first letter to them claiming charges, I included all the statements with the charges highlighted, a printout of the interest claculator of Martins and the form letter. The reply I got this morning says that I have to have a list of all the charges, date and description as it is not 'obliged' to 'assist in the analysis of my account'!!!! I've not asked for assistance, just dosh!!!

Has anyone else had this letter, I'm guessing it's just time wasting but will reply with the list in exactly the format they require, even though they've already had it, bar the description!!

Oh, I'm miffed....:mad:

Edinburghlass_2

From Martin's article...

t’s time to contact the bank and ask for your money back. Simply write and say you believe all the past charges (and detail them) were disproportionate and you want all the money back with interest.

The banks will check these figures and if you wrongly claim say overdraft interest this is why they want the details of what charges you are claiming.

Irezumi_Muzan

jennyowen wrote:

Has anyone else had this letter, I'm guessing it's just time wasting but will reply with the list in exactly the format they require, even though they've already had it, bar the description!!

They didn't do that to me; they just offered me the money.

(BTW, got £25 back yesterday... still waiting for the other £748... they have until Monday morning...).

choclover

Got a letter through the post this morning stating they are looking into the matters I raised in my letter concerning bank charges and will contact me with a full response as soon as they have completed their investigations...

Edinburghlass_2

choclover wrote:

Got a letter through the post this morning stating they are looking into the matters I raised in my letter concerning bank charges and will contact me with a full response as soon as they have completed their investigations...

If they don't reply with a full response within your time frame, send out the next letter.

us3andthedog

Ive got the last 6 years bank statements and how ploughed through them along with the charges is a debit of interest this ranges everymonth from 19p to £20 can this be claimed for also?
Im drafted the letter but do I send it to the branch or to their head office.
Thanks in Advance.
Mrs Us3

Edinburghlass_2

No, you can't claim overdraft interest.

Send this first letter to your branch and they will forward to the relevant department.

Natalieee_2

Well i got my statements today .. totted up all the figures and they owe me nearly £800!!

Also i enclosed a tenner as i didnt want to send a cheque and i read on here a few people had sent cash and they have written on the letter that there will be no charge BUT they havnt sent me my tenner back, do you think i should ring them on Monday and ask where it is?

I assume some light fingered temp has pocketed it .. it wouldnt suprise me!! x

Natalieee_2

olddormouse wrote:

£10 note seems to be the way to go then ! I sent HSBC a cheque and the cashed that PDQ. Is this a loophole do we think ?

Be Careful .. They Didnt Return Mine!! Even Though In The Letter They Said There Was No Charge ..

Im SOOO Angry .. I Know Its Only A Tenner But Its The Principle :mad: :mad: :mad: :mad: