HSBC (merged)

moonflower_2

Hi I am new here,so bear with me any advice would help. I am claiming from HSBC.First letter for the stating the amount owed sent on the 13th april -


They made me an offer of £3,274.20
amount owed £4532.57

I wrote straight back declining the offer on the 19th June and have heard nothing at all since then.

I do have an overdraft £1500 ,I very folishly went into the bank to check progress on my claim. They have now withheld my card.

Since then I have tried to see if anything has been paid into my account only to find they have blocked access to my internet banking facility.

Any advice? Are they allowed a timescale to reply to my letter.I did ring HSBC on friday and was put on hold for ages after 20mins I gave up. What should I do next?

Rosie_apples

Hi, I've started my claim against HSBC. I sent the 1st letter on 1st July, i received a letter saying they were looking into it. It's almost been 14 days (which was what i gave them) i'm just preparing the 2nd letter and wonder whether i should recal the interest on my list of charges.

If so should i stick a bit in the letter saying i've recalulated and this is the new amount i'm claiming.

thanks in advance for any help

OzDooze

I sent a letter to HSBC on 3 July requesting £1,568.19 (including interest)in money owed for their fees and charges. So far no response.
In other people's experiences how long is it before I should hear back from them? Am hoping for a quick settlement and no court threats.:o

thumbandit

took them about 7 weeks to make me an offer ... sent first letter then second letter came back about 2 weeks later saying they will look into it .... 7 weeks later i got an offer of about 200 quid less than i hoped and took it

Tillybella

OzDooze wrote: »

I sent a letter to HSBC on 3 July requesting £1,568.19 (including interest)in money owed for their fees and charges. So far no response.
In other people's experiences how long is it before I should hear back from them? Am hoping for a quick settlement and no court threats.:o

Hi

Give them a ring on the 7 week mark and then follow up with a an email via my messages in the online banking, you should receive an offer in the post before the 8 week mark. They will then pay out (if you agree to the offer) within 14 days. Result!!

Sam x

joncow75

Just checked account. Money there. Whoo hoo. Must of gone in at midnight. Fingers crossed for those waiting esp Sam & Lou.

LozBingley

Rosie_apples wrote: »

Hi, I've started my claim against HSBC. I sent the 1st letter on 1st July, i received a letter saying they were looking into it. It's almost been 14 days (which was what i gave them) i'm just preparing the 2nd letter and wonder whether i should recal the interest on my list of charges.

If so should i stick a bit in the letter saying i've recalulated and this is the new amount i'm claiming.

thanks in advance for any help

Quick way to recalculate your interest (if you're not using a spreadsheet - email me if you want a copy of mine) is .....

Charges x 0.08 x days / 365

Remember its Total Charges before interest, 0.08 is 8%, and as this is 8% per year you need to times by the number of days since you last calculated it represented in years, so we divide by 365 easy once you know how!<!-- / message --><!-- sig -->

desperate_lou

Well done, on a sunday as well, brilliant, off to check mine now, i doubt its in there as i should have another week.

Well done, bet you are so happy.

Now im too frightened to check mine.

back in bit

lou x

ps wonder if sams got hers

desperate_lou

joncow75 wrote: »

Just checked account. Money there. Whoo hoo. Must of gone in at midnight. Fingers crossed for those waiting esp Sam & Lou.

Nooooo its not, :mad:

Didnt really expect it to be oh well should have it by end of week. Mine came on the sat morning, so thats the date i signed it (7-7-07), sent it back on the Monday 9th so hopefully they will pay it in this week, they seem to be paying out around the tenth day. Don t they:rolleyes:
Not long now, sams not been on yet i ll send her a text to see if shes got phone on, and let her know that you ve got yours.:beer:
Well done to you though :T

Lou x

Tillybella

joncow75 wrote: »

Just checked account. Money there. Whoo hoo. Must of gone in at midnight. Fingers crossed for those waiting esp Sam & Lou.

Brilliant!!!:T I bet you were delighted John. I was so excited at your message I nearly burnt my scrambled egg!! No money for me today but keeping my fingers crossed for monday or tuesday.

Sam x