HSBC (merged)

Tillybella

Amelia36 wrote: »

Hi Gang

Still no sign of my money either, does the 14 days count weekends or is it 14 days until they pay it into our accounts hope they dont mean 14 working days excluding weekends? Fingers crossed will get mine by end of this week.

Hi Amelia

I don't think they include weekends. They received Joncow's acceptance on wed 3rd and he has been told that he will have his money this wed at the latest. They received mine fri 6th so I should have mine by this friday (fingers crossed). When did they receive your signed acceptance?

Sam

joncow75

desperate_lou wrote: »

Hi Sam and joncow

You had yours yet

lou x :rolleyes:

Nope, not yet. Looks like its going to be Wednesday then. Bah, how frustrating. I wonder why some people were getting it earlier?

Amelia, its 14 days in total not 14 working. I sent mine back back Wed 3rd and they loaded it onto the system that Thurs. Was told I would have by this Wed at the latest. They are going to make me wait that long too aren't they!!

John

Amelia36

Hi
I sent my acceptance form back last thursday 5th of July recorded delivery so they would of got it on the friday 6th. So hopefully should get mine by thursday or friday then! Heres Hoping . Just cant wait to be back in credit and have a little to spend too, and try never to get charged again!

princesskez26

Sent my SAR on 8th June am still waiting for statements from BOS :rolleyes: come on .........

Kez

Amelia36

im trying to get my late payment charges back now from studio cards totalled up to nearly £350, will let you all now when the money is in my account from HSBC. Good luck to all those waiting this week, let us know when you get yours!:A

shamac

Hi got my charges refunded yesterday. 2 letters 1 phone call and 6 months wait-easy really-no hassle, no court -am now in credit for the first time in years. Am now going to close my account! Thank you Martin-what a star!

rigsby1967

Well done shamac
I have just sent in a letter (by hand and hope i done the right thing) to HSBC bank on thursday for my bank charges of 538.00, thanks to this site i worked out what i could and couldnt ask for.
I guess i am in for a wait.
rigs

shamac

hi my only advice would be that you might get a reply from them saying that you haven;t replied to their letter and have 7 days to reply or "the matter is closed"-this is a PLOY-no letter has been sent-just reply very quickly and have the letter resent. I had to call their advisory centre-another PLOY here-they will keep you on hold for about 25 minutes-DONT HANG UP! They will answer eventually. Good luck!

SDJones_2

After exactly eight weeks they have finally payed up.
I have been claiming £1282 of charges and £168.20 interest.
I have this morning receivced an offer of £1153.80.
Which i have glady accepted, everyone else keep on fighting!!:beer:

Duckee

I followed all the advice on this Forum, using Martins templates. I had the Without Predjudice letter dated 8th June 2007 offering a full refund of charges £1438.65. This amount was paid into my bank account on 21 June 2007. A brilliant result!! :j

Persevere everyone and be patient!