HSBC (merged)

mon1o

hi everyone im a newbie to this forum. Ive been with hsbc for around 8 years and dread to think of how much ive accumulated in charges on my account! Ive got a personal account and a credit card account with them and wondered about reclaiming the charges from both accounts. Are they easy to deal with or do they make life difficult for people who take this form of action? Also do i need to claim seperatley for each account or can i claim for both at the same time? Are they likely to close my account?

Sorry for all the questions!
Monica

desperate_lou

nor me lol. i ve gone £5.00 overdrawn though so really !!!!ed off now.

lou x

desperate_lou

mon1o wrote: »

hi everyone im a newbie to this forum. Ive been with hsbc for around 8 years and dread to think of how much ive accumulated in charges on my account! Ive got a personal account and a credit card account with them and wondered about reclaiming the charges from both accounts. Are they easy to deal with or do they make life difficult for people who take this form of action? Also do i need to claim seperatley for each account or can i claim for both at the same time? Are they likely to close my account?

Sorry for all the questions!
Monica

Hiya monica,

Welcome.

Go for it, you have nothing to lose. Its quite straight forward really (:rolleyes: ) get your statements on line if you can through your online banking if you have it, that will save you about five weeks, then jot down all the charges from each account (do it seperately) add it up then send it off to hsbc with first template letter, you will receive a reply back saying they are looking into it within a week normally , they will take eight weeks though to investigate:eek: , you can stick your own timetable of 2 wks then proceed with next letter or wait the eight weeks, alot of us claiming from hsbc have found though that waiting the 8wks is the quickest route but you wont necessarily get back the whole amount or the interest unless you take it as ar as court. The decision is yours. Have a read through this forum and your find lots of advise. As far as i am aware they are not closing any accounts.

So get started and work out what your owed.

lou x

tracepppp

joncow75 wrote: »

Ha ha brilliant

"Dear HSBC, weather is fantastic here, lovely beach, and the hotel is great. Just wanted to thank-you for helping me to save up for this. Couldn't of done it without you

Glad your not here"

love traceppp

:rotfl:

joncow
Soooooooooooooooooo tempted!!

RobsonGTO_2

Morning All,

Started my claim about 3 weeks ago, worked out my charges of £1,552 and sent asking for them back. Got the standard mail merge letter saying they have 8 weeks and are investigating. I dont want to miss out on claiming my money back so i threatened court action on the first letter but didnt do it straight away as its going to cost me £120 to do the court bit, but ive got it now so am going to start court proceedings, while going throught the moneyclaim website there is a part to claim interest? in my first letter i didnt request any interest, just the charges back, can i now claim interest on this now or do i have to stick to just the charges?, ive worked it out to another £419 interest for 4 years

Many thanks


Andy

zeroms

Hi guys.....WOOOOOT!

Got my offer this morning, thanks for all the help and advice.

I claimed 1070 including interest and after MCOL my offer from DG is 1400 so I am very happy!

Good luck guys, dont give up with them!

tracepppp

zeroms wrote: »

Hi guys.....WOOOOOT!

Got my offer this morning, thanks for all the help and advice.

I claimed 1070 including interest and after MCOL my offer from DG is 1400 so I am very happy!

Good luck guys, dont give up with them!

Zeroms
Congratualations! :T You'll be in the money then soon. I WANT MINE!! Good to see everyone getting their money back of HSBleedingC
Trace x

zeroms

Thanks very much Trace, I just bought my first house so it will go towards a nice big tv for my front room (will have to convince the mrs first)

Good luck with yours Trace!

Craig x

SGibbo

I've just worked out all my charges and interest and just wanted to check with other HSBC customers which address they have sent their letters to. Do I have to send it to my local branch or to a head office address? :rolleyes:

Tillybella

SGibbo wrote: »

I've just worked out all my charges and interest and just wanted to check with other HSBC customers which address they have sent their letters to. Do I have to send it to my local branch or to a head office address? :rolleyes:

Hi

Send it direct to: The Service Quality Team, HSBC Bank plc, <?xml:namespace prefix = st1 ns = "urn:schemas-microsoft-com[IMG]http://forums.moneysavingexpert.com/ /><st1:City w:st=[/IMG]Arlington Business Centre</st1:City>, <st1:address w:st=" /><st1:Street w:st="on">Millshaw Park Lane</st1:Street>, <st1:City w:st="on">Leeds</st1:City>, <st1:PostalCode w:st="on">LS11 0PP</st1:PostalCode>
<st1:PostalCode w:st="on"></st1:PostalCode>
<st1:PostalCode w:st="on">Good luck!</st1:PostalCode>