HSBC (merged)

Rex_Mundi

pesky_princess wrote:

how long is it now at longest that this will all be over? anybody know? thanks!

If they settle at an early stage now, it could be a few weeks to a month. If they take the process all the way through to a hearing, it could be another two to four months depending on how busy the court is.

leeroch

A little bit confused -

i'm in the same situation as you - received letter from HSBC saying they would contact me 30th january -

so i sent the courr threatening letter - which is now in the post!

i see you have gone on money claim could some explain what money claim is and am i best doing it??

cheers

Rex_Mundi

leeroch wrote:

i see you have gone on money claim could some explain what money claim is and am i best doing it??

cheers

Moneyclaim is the online way to issue a court claim. You can choose to use this, or fill in 3 copies of form N1 and go to your local county court to issue a claim.

mel1905

Hi,

I am in the process for reclaiming £1631.00 (without interest) from HSBC, I sent them an email requesting my statements which they sent within approx 4days which was excellent!

I then sent the 1st letter on the 4th Dec, I haven't had a reply so have sent the second letter today giving them 7days from today to respond.

I am slightly worried as I don't yet have another bank account... has HSBC closed anyones accounts?

I am awaiting a reply from an application for a current account with alliance and leicester.

thanks. :-)

nickmack

mel1905 wrote:

I am slightly worried as I don't yet have another bank account... has HSBC closed anyones accounts?

Historically HSBC haven't tended to close accounts, but what they do in future is anyones guess.

Sunshine_and_Roses

I sent off my letter with the charges on 7 December, and yesterday wrote the LBA. This morning I have received a letter from HSBC apologising for delay and saying they will contact me by 7 February.

I do not feel this is acceptable - what do you suggest?

Edinburghlass_2

Presumably your letter will have crossed in the post so I would wait and see if they reply to your LBA letter and follow your timescale.

moneynumpty_3

I too am in the process of claiming from HSBC.
I had no response to my first letter, so threatened court action.
They replied stating that they would be in contact by 1st Feb , way beyond my deadline. This seems to be happening to most people now.
If they don't respond to my timescale I'm not sure whether I should start claim procedures, or wait until their date.
Anyone any experience of how long they take to get back to you?

maniac886

moneynumpty wrote:

I too am in the process of claiming from HSBC.
I had no response to my first letter, so threatened court action.
They replied stating that they would be in contact by 1st Feb , way beyond my deadline. This seems to be happening to most people now.
If they don't respond to my timescale I'm not sure whether I should start claim procedures, or wait until their date.
Anyone any experience of how long they take to get back to you?

Always go buy your own deadlines, if the deadlines have now passed for both the first and second letters then you can file a claim.

Worthingben

I am in the process of reclaiming just over £4,000 from HSBC in bank charges.
I am following Martin's fantastc advice stage by stage and I am now up to strage 4, where I have sent out the second letter requesting a refund and a response within 7 days after I had heard nothing back from stage 3 (the first letter).

Now, they have indeed responded with a fat letter today, but my excitment was soon crushed when I read the contents:
"Thank you for your letter concerning your request for a refund of bank charges. I apologise for not yet having fully completed my investigation. I will contact you again by 2 February 2007 and expect to be able to provide you with a full response at that time."

My question is what does the forum suggest I do now?
Do I wait nearly a month for HSBCs Senior Service Quality Officer to get back to me, OR do I push through with stage 5 and go to court via Moneyclaim....

All advice greatfully appreciated. :beer:
Cheers Ben