HSBC (merged)

sally1980

Can anyone help please.
I am trying to reclaim bank charges. I have sent of the first two letters using the templates given asking for £1200 back from HSBC. I didn't receive a reply from the first but after the second I got a letter saying that they were looking into it and would reply by 19th Jan. Do I wait until then or do I go ahead with the court bit.

nickmack

sally1980 wrote:

Can anyone help please.
I am trying to reclaim bank charges. I have sent of the first two letters using the templates given asking for £1200 back from HSBC. I didn't receive a reply from the first but after the second I got a letter saying that they were looking into it and would reply by 19th Jan. Do I wait until then or do I go ahead with the court bit.

You stick to your timetable and ignore any tactics the bank use to delay you.

lisaf

Hi, just wondered if anyone could give me some advice please? I filed my claim in court last Thursday and haven't heard anything at all from the court, is this usual? Also when I do receive notification that HSBC's solicitors have rec'd this aswell, do I then fax them my schedule of charges along with my claim number? All help much appreciated.
Lisa

maniac886

sally1980 wrote:

Can anyone help please.
I am trying to reclaim bank charges. I have sent of the first two letters using the templates given asking for £1200 back from HSBC. I didn't receive a reply from the first but after the second I got a letter saying that they were looking into it and would reply by 19th Jan. Do I wait until then or do I go ahead with the court bit.

Stick with your deadlines, as you have not had your money back and the deadline has now passed for the second letter you should file a claim with the courts. You can now claim £1200 +Court costs+ statuatory interest.

maniac886

lisaf wrote:

Hi, just wondered if anyone could give me some advice please? I filed my claim in court last Thursday and haven't heard anything at all from the court, is this usual? Also when I do receive notification that HSBC's solicitors have rec'd this aswell, do I then fax them my schedule of charges along with my claim number? All help much appreciated.
Lisa

I believe that you will be sent some sort of acknowledgment through the post. If you are unsure you should just give the courts a ring, the staff are usually very helpful. Once you receive notification from HSBC's solicitors, its probably best that you either post/fax a schedule of charges with claim no. to them just so that they have no excuses at their end.

leeroch

Hello!

I have received a letter back from the service quality team at HSBC - it was a reply back to my first letter requesting that all default charges be paid back to me (with attached list of charges) - their reply....

Thank you for you letter dated........ sorry we have not yet given you a formal reply - i will look into your case regarding charges against you and will reply back by 30th January 2006 (letter dated 4th January 2006)

What should i do now? wait for their reply? or send the next template letter to threaten court action?

obviously this is a standard letter typed to give them more time and also a letter to comply with my 14 day timscale.

Any advice would be greatly appreciated.

Lee

nickmack

leeroch wrote:

Hello!

I have received a letter back from the service quality team at HSBC - it was a reply back to my first letter requesting that all default charges be paid back to me (with attached list of charges) - their reply....

Thank you for you letter dated........ sorry we have not yet given you a formal reply - i will look into your case regarding charges against you and will reply back by 30th January 2006 (letter dated 4th January 2006)

What should i do now? wait for their reply? or send the next template letter to threaten court action?

obviously this is a standard letter typed to give them more time and also a letter to comply with my 14 day timscale.

Any advice would be greatly appreciated.

I think you've more or less answered the question yourself.

They are trying to delay matters, but you will not let them. Proceed with your next letter after the 14 days is up and stick to your timetable.

sally1980

Has anyone got anything to say about HSBC. I'm tryin to claim at the moment. Would like to hear how others have got on with them

leeroch

ok cheers for that - i have now sent my letter threatning court action 1st class today -

pesky_princess

hi all.. well i had wrote my 2 letters to hsbc... the deadline on my lba was
22nd december, and i had not got the money to start moneyclaim then.. got a letter from them yesterday saying they will be investigating and will contact me by 31st jan... that narked me and so i filed my 2 claims on moneyclaim today! Am quite excited now knowing the end is in sight! lol
for both my claims with interest i am hopefully going to get over £5,000... how long is it now at longest that this will all be over? anybody know? thanks!