HSBC (merged)

Lovingitifitsabargain

I requested 1,810 back they offered me 1,400 back I refused and filed for court proceedings with the 8% plus court fee of 125 so went up to 2,188 - they then offered me 1,500 I have refused that too - now I have the questionaire form to complete and have to send yet another 100 - which I hope I get back too - It's really scarey but have come this far - it has taken me two months so far - am well scared I will have to go to court and face a Judge - yikes !:eek:

dixie06

Thanks RexMundi will wait and see what the postman brings!!

relynutz

am in the same boat as julie p,

i sent me statements off highlighted, never heqard a thing from the bank at all. i filed claim in the end through money cliam and hsbc had until 29th dec to contact me, on the 28th i got letter stating i need to send the details of charges etc.

but i have no stements and dont know what to do now.

i have tried phoning them but can never seem to speak to any1 that understands me or that i can understand ( no offence to anyone) anything about bank charges ... like i said i dont know what to do now, help please!!!!!

truck_driver

Has any on had this problem? or can any body provide an answer as what to do next pls?
I sent the first letter template requesting charges over 6 yrs or statements etc.
Today I received the last twelve months statements only all the charges have been removed so I can't trace back my charges. Apart from the charges being removed the statements are an exact copy of the originals as I had some of the originals and compared them. I'm with Abbey if it helps.
It seems they've sussed what I'm trying to do and have purposely omitted the charging info. Has anyone else experienced this and can anybody advise.
I'd be very much obliged for any help
Thanks Kev.

BANANABUS

relynutz wrote:

am in the same boat as julie p,

i sent me statements off highlighted, never heqard a thing from the bank at all. i filed claim in the end through money cliam and hsbc had until 29th dec to contact me, on the 28th i got letter stating i need to send the details of charges etc.

but i have no stements and dont know what to do now.

i have tried phoning them but can never seem to speak to any1 that understands me or that i can understand ( no offence to anyone) anything about bank charges ... like i said i dont know what to do now, help please!!!!!

The cheeky !!!!!!s! they better had not do that with mine!
i sent them the print off from the online calculater<<<?

this has the dates and the amount of the charge! WHAT MORE do they want!!!
How the F am i suppose to know what the charges are for! when it says

"DR TOTAL CHARGES TO 05 DEC 2002 £**
now that really tell me what they are for doesnt it!!!

They charge you and expect YOU to tell then what they are for!!!

JESUS WEPT!!!:mad:

* and calm..:A
Does anyone know how long it takes to get the money back from the MONEY CLAIM site? if you are on benafits?

thanks JIM

Edinburghlass_2

As you are the one reclaiming bank charges and ultimately could be going to court you do need to follow the steps and send the banks a list of what you are claiming. If you don't they are entitled to come back and ask you for this and you will have to prepare these details for your court defence anyway so its best to do this in the first place.

You are required to send a list of each charge claimed, what the charge is for and the date it is charged.

Anything and everything you send to the banks should be copied.

BANANABUS

27th Dec DR TOTAL CHARGES TO 05 DEC 2002 £**
How do i know what the above is for ??

Rex_Mundi

truck_driver wrote:

I sent the first letter template requesting charges over 6 yrs or statements etc.
Today I received the last twelve months statements only all the charges have been removed so I can't trace back my charges. Apart from the charges being removed the statements are an exact copy of the originals as I had some of the originals and compared them.

I'm truly amazed that any of the banks would even consider doing this. This is a serious breach of your rights under the Data Protection Act. You definately have original copies of your statements that include charges taken? If you do, I wouldn't even muck around with the bank. I would report them straight away to the Information Commisioner. In your complaint, send a copy of an original statement, and a copy of the statement they've sent this time round. Highlight the missing charges.

Elhall_2

When I started reading the threads about reclaiming charges I thought of my brother who's been having a lot of money problems.

However as we were sorting through paperwork I found a couple of my statements as well. I was surprised to find that I had bank charges against me as well, I didn't think that I had any! In the 4/5 statemnts with charges on them I could claim over £300, and that's only from the limited number of statments that I have.

Needless to say that we are both sending letters to HSBC this week for a full break down and are starting the re-claim process.

Advise to everyone is to check what statments you have and send off that first letter, you may be surprised by the outcome.

I'll keep everybody up to day on what happens

Al_Mac

You didn't know you'd been charged?!?

Rule 1, always check statements when they arrive.

Rule 2, so you can do rule 1, keep a track of what you spend.