HSBC (merged)

markwoods10

eyeball0001 wrote: »

Result!!! I just got an offer for £1,150 from £1,290 claimed from HSBC!!!

well done Eyeball

well they offered £550 from 890 we acepted they said that they will pay up working days from the day they rec'd
sent message they confirmed rec'd 24/4 so only a day or so to go
will post once we finally rec'

started all this on 12th march

eyeball0001

How many working days til they pay up? I should be sending it back tomorrow morning (recorded delivery).

louloujs

Foot101 wrote: »

yeah , i might have to chase , if it went out fri then out of 3 of us waiting , one of us should of recieved it.....sounds fishy.

Im gonna whack MCOL in if they muck me about , not going into next week waiting for them still

They treat us with contempt until the end !

Be careful! I whacked my MCOL in weeks ago and have a court date of 13th July. HSBC are the worst culprits for delaying til the bitter end once you get to court stage... Might be better to wait til the 8 weeks are up. At least you know you'll get what you asked for - or near enough...

stargazer59

Foot101 wrote: »

yeah , i might have to chase , if it went out fri then out of 3 of us waiting , one of us should of recieved it.....sounds fishy.

Im gonna whack MCOL in if they muck me about , not going into next week waiting for them still

They treat us with contempt until the end !

Right i am going to have a coffee then phone them!!!! Expect i will have a long wait!!

markwoods10

eyeball0001 wrote: »

How many working days til they pay up? I should be sending it back tomorrow morning (recorded delivery).

this is what they said on their last messge..

I can confirm we have rec'd the acceptance letter on 24th april 2007

please be advised that the refund will be actioned 7 working days following

receipt of this letter..
I trust this clarifes the matter

signed by Heidi daniels


so fingers crossed will get it tomorrow

eyeball0001

Ah ok, cheers.

Good old Heidi! The only person who answers online messages!

stargazer59

Foot101 wrote: »

yeah , i might have to chase , if it went out fri then out of 3 of us waiting , one of us should of recieved it.....sounds fishy.

Im gonna whack MCOL in if they muck me about , not going into next week waiting for them still

They treat us with contempt until the end !

Just been on the phone to them, on hold for 20 minutes!! He very kindly checked and said a full offer letter was posted out to me at ...11 oclock to day lo l not friday!! So i said i bet its gone second class!!! we shall see if it is here tomorrow!!!

k1mmie

Can anyone tell me if First Direct charge - I have read that HSBC do not. I have not had a reply when I sent the first letter asking for them to tell me if there was a charge - so not sure.

Foot101

stargazer59 wrote: »

Just been on the phone to them, on hold for 20 minutes!! He very kindly checked and said a full offer letter was posted out to me at ...11 oclock to day lo l not friday!! So i said i bet its gone second class!!! we shall see if it is here tomorrow!!!

unbelievable ! talk about mucking about , I'm going to phone now as well and see if I get told the same.

Will let you know

deb66_2

Hello everyone

I am new to the boards this is my very first message so please excuse me if I do anything wrong! I have written to Abbey with my list of charges totally £1424.00 over a six year period. They have replied to me within 10 days saying that my case is being looked into and may take 4 weeks to reply, "sorry your unhappy about the charges, they're not unlawful etc". Are they trying to stall me or is this a normal response.

I am very nervous about threatening court because knowing my luck over the past 5 years, (divorce, a year off work with depression, losing my family home and the list goes on) it will end up going to court and I am afraid I will lose. Please can someone advise me what I should do next. Thank you in advance.