HSBC (merged)

zeroms

thankyou very much for the quick reply, i will keep my fingers crossed and send out another letter in 2 days if i have not heard anything

Twinkly

zeroms wrote: »

thankyou very much for the quick reply, i will keep my fingers crossed and send out another letter in 2 days if i have not heard anything

You're welcome. That would be the correct course of action and once again, good luck

mckgem

Hi,

I have a similar query to this. I sent my original letter asking for my charges back over 2 months ago. I got a reply saying that they are dealing with my request to which I replied with an acknowledgement (purely so i could get proof of post and reference date). I left it a further 25 days (about 15 working days with the easter holidays) before replying giving them a further 7 working days to respond before I commence court action.

The 7 days are up and I aim to complete the online claims form tomorrow (response or not). I just wanted to assure myself that I'm doing the right thing. I have proof of post for the last 2 letters and haven't had a response at all since 'we are dealing with you' letter. Any info will be mucho helpful.


Also:

1 - I printed my statements from the HSBC website and the way the charges appeared on the print-out are 'total charges' or 'charge'. Which is what I sent on the spreadsheet. However, if you look online there are hyperlinks to further descriptions of the charges. I wondered if this could be contested, or if anyone else has done this?

2 - Does anyone please have the link to the online claims form help guide? Do you know how much it'll cost me at the outset? Set cost or percentage?

mckgem

Anybody?? Please.

Edinburghlass_2

You'll find the link to court costs in the Reclaim Help Thread which is linked in my signature.

MCOL FAQ is http://www.hmcourts-service.gov.uk/cms/1051.htm

mckgem

Thanks muchly.

Chrissy81

I started my claim in december, having gone through sending all the letters,MCOL,defence,then to local court and sending al relevent papaers,i re sent all my charges as requested to D&G solicitors 13th March again and numerous calls later and still not heard from them apart from a call 3 weeks ago saying they were looking into it. Would anyone advise sending them a letter or getting in touch with the court ?

Thanks :j

AVal

Just received a letter stating that HSBC will pay back over £1500 of owed charges, but they want to put it into my original HSBC account. I want nothing more to do with them, and they've frozen the account anyway due to an IVA going through.

Can I get the amount paid by cheque, or into another bank account?

sammy_kaye18

Ok so ive just filed in my details for my bank (HSBC) and am going to send it with my cheque tomorrow to get all my bank statements back.

Fingers crossed this shouldnt take long.

Ill keep you all updated on how i do

deanhu

Bloody HSBC have filed a defence on the last day of the 28 days - typical !!!

Am i correct in thinking that this is the end of my dealings with MCOL and ill receive a questionairre in the post in the next few days?

Please help....

Ta