HSBC (merged)

ScriptDaddy

I sent my letter including the Bank Charges on the 16th April, dropped it through the HSBC bank letter box, so I was sure they had definately recieved it.

Got a reply on the 19th from Colin Langdale, saying they were looking into it. A leaflet was with it also, that seems to indicate a 8 week waiting period.

Should I wait those 8 weeks, or should I wait until the 14 days are up and send the letter threatening court?

Any advice would be great.

Ben

rincewind

ScriptDaddy

I got the same responce as you did, i tempted to wate until the 17th
of may which is the date HSBC have on their computers to contact me about the matter.

Beate makes a valid point, but i realy dont know if i should push my luck and presuer them even more.

HSBC have "responded" to your request , it may not be the one you would like to have recived.

you could play hsbc at there own game and wate the 8 weeks. and if they dont respond after that , take them to court.


can i still take them to court even if the 14days i specified in the letter are now up ?

OzzMosiz_2

HSBCs 8 weeks is up tomorrow for me. I've already sent them an online message stating if I don't here from them I will be starting court proceedings.

eyeball0001

Keep us posted, OzzMosiz - i'm near my 8 week cut off

sylvia9121

lostlollyinnotts wrote: »

HSBC.... Holding onto Steves Bank Charges

I had not received one written posted reply from HSBC until they sent me my statements on Saturday ... 307 pages!!! Luckily since I sent that request on 5th March I found the details online and composed the necessary letters but they never replied, other than to some emails saying the case was being dealt with.

hi i was wondering which email address you used as i have sent one to servicequality ad havent had any response
regards
sylvia

stargazer59

eyeball0001 wrote: »

Keep us posted, OzzMosiz - i'm near my 8 week cut off

hey guys HSBCs 8 weeks runs out for me next monday..do you think we are all in the same queue? Will be watching to see what happens to you two!

marilyna

I need some advice please. I filled in my allocation questionnaire last week, and am waiting for D and G solicitors to send me a letter to ask for my list of charges. So I am preparing that, just in case.

I have discovered that I missed out some charges.:mad:

I feel that by changing that now, it will delay things, and it has taken so long, to get this far.

I can recall on another thread, someone mentioning that a bank had informed the claimant, that they were entitled to more than they claimed for, as they had left out some charges.

I usually do not have that type of luck.

Can anyone tell me what I need to do?

I know that if you make more than one claim, the chances of your account being closed are high.

HSBC have applied more charges to my account, since I put in my claim anyway.

I am happy to leave things as they are as I believe, it may complicate things, and I do not want to be waiting for a response at the end of the year. It is three months since I sent my first letter.

eyeball0001

Yeah, same queue, everyone will be in it probably.

My time oficially runs out at the end of next week, but the last bloke i spoke to said i may hear something by the end of this week because they are onto working on claims from the start of march now.

stargazer59

eyeball0001 wrote: »

Yeah, same queue, everyone will be in it probably.

My time oficially runs out at the end of next week, but the last bloke i spoke to said i may hear something by the end of this week because they are onto working on claims from the start of march now.

Fin gers crossed then!!! Wondef r who will hear first!!!

eyeball0001

Well my claim was logged by HSBC on the 9th March. I spoke to them last thursday i think and then they were working on claims from the 1st March