HSBC (merged)

omgimscared

Hi TAMIE 2 I sent my first 2 letters to branch then after reading threads sent another with copies of first 2 to:-
Colin Langdale
Senior Service Quality Officer
HSBC
Arlington Business centre
Millshaw Park Lane
Leeds
LS11 0PP

As I understand branch passes all letters on to Leeds anyway so this just speeds up the process, send it recorded delivery. Hope this helps good luck.:rotfl:

gye78

pete-in-london wrote: »

Evening.

This is their usual fob-off tactic so just press ahead with the next letter. You'll probably get another letter within a week or so giving a date where Mr Langdale has finished his investigations or trying to drag it out further - just stick to your timetable. Best of luck.

Thanks for advice I will send the next letter in today.

manicblonde

Hi All,

HSBC have entered a defence against me in relation to one of the two claims I have pending on MCOL! What happens now? Can anyone help please?

Thanks.

save_up_ya_pennies

I just phoned up HSBC to see if they have my letters and they guy confirmed they have I am on the 2nd letter stage. I said I had not had any confirmation from them I was told a letter was sent in the post (I didnt get I have asked for a copy) this tells me they have 8 weeks? from my letter dated 19/3! I gave them 14 days - do I wait 8 weeks? or my 14 days??

Thanks for your help Im a single Mummy (working full time) planning to take her little boy to Eurodisney this year and this would really help us get there.

deedee2665

Hiya everyone , what is the best phone number for hsbc . We have sent the first letter for amout just over 1k but not heard anything yet and the 14th day is up tomorrow so want to phone them and see if they are doing anything about our claim.

Thanks

mystery1100

Right i'm getting scared, HSBC have put in a defense against my claim and it is now proceeding to the County Court. Do you think it will get this far, and if it does what can i expect. Please help as i am starting to panic.

Emma

frugalpam

mystery1100 wrote: »

Right i'm getting scared, HSBC have put in a defense against my claim and it is now proceeding to the County Court. Do you think it will get this far, and if it does what can i expect. Please help as i am starting to panic.

Emma

I really wouldn't worry about it. They put in a defence as a stalling tactic sometimes, but they don't show up in court to defend their charges - you'll find HSBC will back down, maybe at the last minute, and pay up

Pam

craggle22

i have sent my letter to hsbc telling them i will take them to court and to reply in 14days they havent does this mean i have won??

save_up_ya_pennies

Hi there,
I just phoned the telephone banking number - first time the lady fobed me off yet second time the guy was v helpful.

Seh1985

Hi Emma im in exactly the same boat as you, i did start to panic too but i dont think anyone has actually lost a case but i am going to read up about where i stand etc from the consumer action group web site though have you been given a date yet?

Sarah