HSBC (merged)

Chrissy81

ive been doing this this dec , sent my allocation off got money sent back that they said i needed to pay , spoken to hsbc solicitors week ago who said they were sorting it asap and still havent heard anything ???

Twinkly

allanander wrote: »

I have made a claim for refund of charges against HSBC and have got to stage of taking them to Court. I have a letter from the court saying the bank intends to defend the case. Is this normal procedure?

Yes its normal and just as normal for them not to defend. Sometimes a bank will state intention to defend as a stalling tactic. In the first 98 pages of the Success Thread I counted 115 cases with HSBC only 4 of which got to the court stage. Of those 4:

2 were settled in full by, the bank did not defend and default judgement was awarded after 14 days
1 settled in full after court claim filed
1 settled for less after court claim filed and it was accepted by the claimant

Good luck

bb23

Is the fact of them taking people to court based on branch specifics. Only, 2 of my friends are with the same branch as me and they got their money back within a month. No hassle, they just sent 1 letter and then got their money.

Spike1509_2

has this happened to anyone, quite worried now.
i'm owed around £2400, they part offered of £1500 which i turned down but now they have sent the claim to defence!

what happens, does the bank have any chance of overturning this, i don't get how they could if most cases are winning, surely it cannot be one rule for one claim one rule for another!

elliott1982

craigywaigy16 wrote: »

hi guys,

sorry to be thick can anyone help?

i posted my claim to HSBC on 4th April for £2500
i have received a letter today dated 12th April saying

"were looking into the matters you have raised and will contact you shortly with a full response as soon as i have completed my investigations"

is this a ploy by HSBC to buy more time????

my questions are:

1) do i still send my letter threatening court action on 18th April or do i wait for a reply?

2) and if i do send the letter on 18th do i send it to my branch manager or the guy who has sent the letter?

any help greatfully received

thanks

craiggywaigy

hi,yes it is,they are just talking bull!!!!i spoke to their "customer service team" over 3 weeks ago and they said they were looking into it!so iv had enough now,got paid today and taken them to court!they owe me just over 4 grand!
they will try and stall you for aslong as possible,just remember while they still have your money in their banks its gaining intrest!!!
goodluck with your claim and stick to your timescales

Richie_Rich2

Richie_Rich2 wrote: »

Ok another newbie question I am afraid... I have calculated my charges with interest.... and am about to politely request over £4000 with my first letter, do I send it to my branch or somewhere else?

Oh and another newbie question sorry!...... I am claiming a total for two accounts, my sole account and my joint account (with the wife). Do I put in two letters or add them all together in one, also do you think I should put both ours names on the letter?

Hi there just bumping this as I wanna get my letter sent........ thanks in advance :-)

elliott1982

Richie_Rich2 wrote: »

Hi there just bumping this as I wanna get my letter sent........ thanks in advance :-)

send them to the service quality team

service quality team
arligton business centre
ls11 opp

also i have two accounts with hsbc,and hav put them both on one letter,and they did it fine!because its a joint account tho i think you may need to get the other person to sign it aswell¬!
hope this helps

golddigger_3

Spike1509 wrote: »

has this happened to anyone, quite worried now.
i'm owed around £2400, they part offered of £1500 which i turned down but now they have sent the claim to defence!

what happens, does the bank have any chance of overturning this, i don't get how they could if most cases are winning, surely it cannot be one rule for one claim one rule for another!

There are loads of cases of this - you just need to read back some of the threads its quite normal - dont panic.. no has lost

Keep the faith:T

mghall1920

Edinburghlass wrote: »

Which bank is it you are claiming from as someone who has already searched for the iformation might be able to help better if we know the bank.

Hi im claiming my bank charges back from the HSBC bank, i have reached the court stage and made a claim via the internet court (info provided on this site) tomorrow was the 28th day and logged in to find that they have defended it. Can anyone tell me if this is normal for the HSBC and am i worry for no good reason

cumbrialasso7

SickOfBankCharges wrote: »

hi,

yes, add the £160 to the total and recalculate your interest, if you paid £10 to get your statements then add that on too!

best of luck

ps send a copy of this letter to the Financial Ombudsman Service
this should guard against timewasting on thier part!

i noticed you reccomended that someone sent copy of a letter to financial ombudsman, im nearly at 3rd letter stage do u think i should contact them
thanx