HSBC (merged)

Crabman

soworried wrote:

do i give them 2 weeks from the date on the letter i sent or 2 weeks from when i think they got it?

Give it roughly 2 weeks from the date of writing, good luck

nickmack

soworried wrote:

do i give them 2 weeks from the date on the letter i sent or 2 weeks from when i think they got it?

Hopefully you sent by recorded post, so you use the date it was received.

jennyowen

Hi All you fellow HSBC victims. I sne toff the second letter in my claim for £2515 last monday so tomorrow is the day to file with MCOL.
Is it worth ringing them today as I've heard nothing by post just to give thema push? What do you reckon???

Natalieee_2

Jemma_A wrote:

Does anyone know if i can do this can i claim bank charges even tho they closed my account about 2 years ago can i still request statments off them if i dont know what my account number is?

Erm Im Not 100% Sure But I Dont See A Problem, Just Put Account No. Uknown & Put Your DOB On The Letter, Also If You Have Changed Address In The Past 2 Years But Your Previous Address .. They Should be Able To Trace You!! x

Natalieee_2

jennyowen wrote:

Hi All you fellow HSBC victims. I sne toff the second letter in my claim for £2515 last monday so tomorrow is the day to file with MCOL.
Is it worth ringing them today as I've heard nothing by post just to give thema push? What do you reckon???

Yes Definatley - Call This Number 0800 881 155 And Ask If There Is Any Progress - Just See What They say, They Could have Already Posted You An Offer And You Havnt Received It!! x

jennyowen

Natalieee wrote:

Yes Definatley - Call This Number 0800 881 155 And Ask If There Is Any Progress - Just See What They say, They Could have Already Posted You An Offer And You Havnt Received It!! x

Thanks Natalieee, I just rang that number and the lady I spoke to said that there's a note on my account that they'll be doing something with it on friday. SHould follow through with the MCOL straight away I know but if I pay the fee of £120 then I'll have no casha t all till next payday. I'll leave it till friday pm and ring them to see what's happening and if no good then will file through MCOL. Hopefully they'll see sense and give me adecent offer on friday,

thanks for your help xx;)

swimityswim

Im starting to get a bit anxious...sent off my second letter to hsbc last tuesday and still have heard nothing! Not even a letter telling me to go away! Ive checked royal mail to see if my second letter sent by recorded delivery was signed for, but all it tells me is that it left their dispatch centre or something on the 21st. Tomorrow is the day for filing with mcol...I have a strong feeling that they will just ignore me and I'll end up winning by default. I should be over the moon at such a prospect...winning with no struggle, but somehow it doesnt seem right!!! I had psyched myself up for such a big battle!

Natalieee_2

jennyowen wrote:

Thanks Natalieee, I just rang that number and the lady I spoke to said that there's a note on my account that they'll be doing something with it on friday. SHould follow through with the MCOL straight away I know but if I pay the fee of £120 then I'll have no casha t all till next payday. I'll leave it till friday pm and ring them to see what's happening and if no good then will file through MCOL. Hopefully they'll see sense and give me adecent offer on friday,

thanks for your help xx;)

Its Ok..Fingers Crossed They Offer You What Youve Asked For

I Rang Up On Friday (A Week After I Sent My 1st Letter) And Spoke To A Nice Lady Who Said She Would Try & Get A Letter Out To Me This Week With An Offer x

Natalieee_2

swimityswim wrote:

Im starting to get a bit anxious...sent off my second letter to hsbc last tuesday and still have heard nothing! Not even a letter telling me to go away! Ive checked royal mail to see if my second letter sent by recorded delivery was signed for, but all it tells me is that it left their dispatch centre or something on the 21st. Tomorrow is the day for filing with mcol...I have a strong feeling that they will just ignore me and I'll end up winning by default. I should be over the moon at such a prospect...winning with no struggle, but somehow it doesnt seem right!!! I had psyched myself up for such a big battle!

I Doubt You Would Win By Default, HSBC Dont Seem To Be Doing That (Although It Is Possible) They Will Prob Acknowledge & Enter A Defence Then Pay up @ the Very Last Min..

Why Dont You Ring Them If You Feel Uneasy.. The No. Is In My Post Above, Just Check If They Have Received Your Letters & See What They Are Playing At x

monkeymonkeyrarara

Just received a letter offering full refund on my 2 accounts after 1 phonecall and 1 letter. £460 in total. I buttered them up a bit by saying how friendly and helpful the staff were. Just in time for me moving house too!!!