CORGI offering maintenance plan? Anybody else use this?

gas4you

Corgi have always ripped off gas engineers and the best thing that happened was them losing the gas register.

I would not willingly put another penny towards CORGI in any form. You will probably find that it could be backed by homeserve.

They have no real world expertise in gas and those that remain are all just 'pen pushers'. They are despearately trying to rely on their old name.

Join them at your peril

Money_Meiser

Wow, and ooooh.... always been perfectly fine to me..... was only asking if anyone knew about the plan. guessing you don't!

Save4ArainyDay

CORGI as has been mentioned is no more. Do not be fooled by the name. All engineers who work on any sort of gas installations must hold a "GAS SAFE" certification as a minimum.

Money_Meiser

Ok, well maybe I should move this question to a more appropriate forum. I rang corgi and they definitely exist, I am certainly not lying or being duped... Maybe I will get an answer somewhere else

Save4ArainyDay

Money_Meiser wrote: »

Ok, well maybe I should move this question to a more appropriate forum. I rang corgi and they definitely exist, I am certainly not lying or being duped... Maybe I will get an answer somewhere else

Nobody is suggesting that you are lying

CORGI stands for "Council for Registered Gas Installers"

This was to ensure that anyone who held the registration with them was up to the job, competent and safe and had regular update in training every year.

CORGI was changed a few years ago to "GAS SAFE"

The outfit you are asking about are using the name Corgi - possibly to give some comfort and use the long standing associations with it for quality etc. - "oh I have heard of CORGI so it must be good"

Hope that helps!

LittleVoice

Corgi Home Care is not a limited company.

Their website says "CORGI were the Licensing body in the Gas Industry from 1970 to March 2009 and today we still provide the industry and consumers with invaluable services. We've used our Industry experience to collate a hand picked network of service engineers and bring you the CORGI Home Care Plan."

Notice it does not say "we were CORGI, the Licensing body" because they weren't.

Their website
Domain name:
corgi-homecare.co.uk

Registrant:
CORGI Home Care

Registrant type:
UK Individual

Registrant's address:
The registrant is a non-trading individual who has opted to have their
address omitted from the WHOIS service.

Registrar:
Webfusion Ltd t/a 123-Reg.co.uk [Tag = 123-REG]
URL: http://www.123-reg.co.uk

Relevant dates:
Registered on: 08-Mar-2010
Renewal date: 08-Mar-2012
Last updated: 03-Jun-2010

Registration status:
Registered until renewal date.

Name servers:
ns.123-reg.co.uk
ns2.123-reg.co.uk

Money_Meiser

Well, have just been checking the HSE website and there they thank Corgi for their continued commitment news.hse.gov.uk/2009/04/07/corgi/ which would suggest they still exist, even after Gas Safe, and according to Companies House they still exist. Seems to me that Gas Safe 'run the registration of competent installers' for the Hse, but that Corgi still have a membership of engineers, and that Gas Safe is not the new name for corgi.... So, seems more than legitimate to me, if Hse and Companies House say so.

LittleVoice

May I reflect on the fact that you registered with MSE this month and your only posts have been about Corgi. What relationship do you have with this organisation?

Companies House does not say that Corgi Homecare exists. There is no limited company of that name and that is the only name which appears on the Corgi Homecare website.

ChrisEvanson

I pay £14 to a local large county-wide firm who service the boiler annually for this and cover the boiler and rads for parts AND LABOUR. Check out any such policies as labour is a very large part of the cost of a repair. If a circuit board goes it can be hundreds.

Save4ArainyDay

READ THIS FIRST - Some of their terms and conditions (from their website)




1.2 Eligibility
The CORGI Home Care Plan is only available to homeowners who have installed or upgraded to a high efficiency condensing boiler in the last five years.



2.1.3 Optional Annual Service
It is recommended that all boilers are serviced and maintained in accordance with the manufacturer's instructions, which typically involve an annual service and safety check. During the period of cover, we will email you to remind you when this is due and advise a CORGI Home Care Installer to contact you and arrange a convenient time to service your boiler. Please note boiler services are normally undertaken Monday to Friday, 9am to 5pm, between April and September.

If you ignore the recommended service schedule of your boiler and you suffer a boiler breakdown as a direct result of a lack of servicing and/or maintenance, then the subsequent repairs will not be covered.

1.4 Boiler Replacement
a. The 12-year boiler replacement guarantee lasts from the date of installation of the boiler;
b. The boiler will not be replaced if previously identified faults, defects or advice on maintenance and repairs given by an engineer has been ignored or not completed within a reasonable time.
c. The boiler will not be replaced if spare parts are not available for that make/model of boiler during the 12 years of cover.
d. The boiler will not be replaced unless the customer has been on cover (fully paid) for 6 months or longer.


What is Not Covered
The following are excluded from cover:

3.1 Central Heating System
a. Separate gas heaters providing hot water;
b. LPG fuelled boilers and dual–purpose boilers (e.g. Aga, Rayburn);
c. Gas fires;
d. Cold water tanks;
e. Unvented hot water tanks;
f. Discharge of water from the mains fed hot water cylinders and/or central heating boilers;
g. Breakdown and/or failure, when it has previously been identified by an engineer (during a breakdown or service) that remedial/maintenance work is required to prevent a future breakdown and/or failure of your domestic central heating boiler;
h. Normal day-to-day maintenance of the domestic central heating boiler at your property, for which you are responsible. This includes re-pressurising the central heating system and adjustment to the timing and temperature controls of the domestic central heating boiler, venting (bleeding) of radiators, the addition of corrosion inhibitors, or payment for the replacement of items within your property, which will gradually wear out over a period of time;
i. Replacement of parts for the domestic gas central heating boiler which need to be replaced as a consequence of natural wear and tear, gradual deterioration or corrosion;
j. Any defect or failing which may be attributed to the original design of the gas fired domestic central heating boiler;
k. Any part of the domestic central heating boiler which is too difficult to access safely, for example, safe floor boarding and/or lighting is required within roof or loft spaces, or any part of the domestic central heating boiler which is impossible or impractical to maintain because of its position, for example a boiler situated in a confined space, inaccessible due to the installation of fitted units.

3.2 Plumbing and Electrics
a. Replacement of a hot or cold water tap;
b. Dripping taps;
c. Drainage of any kind;
d. Any external pipe from the building;
e. Toilet Cistern leaking;
f. Any tap related fault which has occurred due to wear and tear;
g. Electrical "Terminal Ends", Ie, light bulbs, electric showers etc;
h. Anything that can plug in, ie, kettles, computers etc;

3.3 General Exclusions
a. Any event arising from circumstances known to you before your cover began;
b. Costs incurred where you have been advised of the need to carry out permanent repair work to avoid repetitive situations leading to a breakdown and/or failure;
c. any loss in the event of damage occurring where the property has remained unoccupied for 30 or more consecutive days;
d. loss or damage arising as a result of disconnection from or interruption to the gas, electricity or water mains services to the property;
e. the restoration of any fixtures or fittings (e.g. fitted units, special floor coverings such as wood block or ceramic tiles etc.) removed in the process of conducting the repair;
f. any liability for consequential loss whether as a result of a defect or malfunction of the central heating system, internal plumbing or drainage services, or arising from any goods, services, arrangements or advice provided by us or any agents acting on our behalf, unless through our or their negligence;
g. any part of the internal plumbing or electrical services which is too difficult to access safely, e.g. where asbestos is present;
h. any items where the replacement is only necessary as a result of changes in legislation or health and safety guidelines;
i. equipment which has not been installed, serviced or maintained in accordance with established practice, statutory regulations, British Standards or manufacturer's instructions;
j. any defect, damage or breakdown caused through malicious or wilful action, negligence, misuse or third party interference including any attempted repair or modification to the domestic central heating boiler, electrics or internal plumbing which does not comply with recognised industry standards;
k. any delays caused by our suppliers or their agents in obtaining spare parts that are not immediately available;
l. damage caused to the property and/or its contents whilst completing a repair will not be reinstated to the original condition. The engineer will advise if any damage is likely to occur;
m. any costs above the limits of cover. You are responsible for agreeing and settling these costs directly with the engineer;
n. any defect, loss or damage occasioned by fire, lightening, explosion, tempest, flood, earthquake, impact or other extraneous causes;
o. any loss arising from subsidence, heave of the site or landslip caused by: bedding down of new structures; demolition or structural repairs or alterations to the property; faulty workmanship or the use of defective materials; river or coastal erosion;
p. any loss or damage arising as a consequence of: war, invasion, act of foreign enemies, terrorism, hostilities (whether war is declared or not), civil war, rebellion, revolution, insurrection, coup, riot or civil disturbance; ionising radiation or contamination by radioactivity from any nuclear fuel or from any nuclear waste from combustion of nuclear fuel, the radioactive toxic explosive or other hazardous properties of any explosive nuclear assembly or its nuclear component.