LloydsTSB (merged)

teena0410

Hi All,

Sorry if this has been answered elsewhere, but I just wanted to know how to deal with partial payments should they occur, particularly with regard to the spreadsheet and 8% interest etc. I am expecting to have to go to the MCOL stage with Lloyds so if any partial offer is received, I'll need to know how to alter the list of charges - any ideas?

Many thanks in advance for your help,

Tina

andy_H_4

andy_H wrote: »

Had a letter from "Debbie Gilbert" at customer services, basically saying no your not getting anything.

Seems like a standard letter.

I sent letter giving 14 days to my local branch on 26th February, do i send 7 day letter to Debbie or local branch?

Ta

Andy

Sorry to bump this up, but i want to post on monday the 7 day letter, but which address would be best? local branch or Customer Services?

Ta

Andy

tiff

GREENY wrote: »

is that what you are doing too?

I was already in the court process, when they paid £750 into my bank account. I then called MCOL and told them, but am carrying on with my claim for the balance, which is £550.

GREENY_2

tiff wrote: »

I was already in the court process, when they paid £750 into my bank account. I then called MCOL and told them, but am carrying on with my claim for the balance, which is £550.

have you spent any of the £750 as im a bit short of cash but worried if i touch it i wont get the rest

tiff

The £750 helped to clear our overdraft, so it is spent really. I wouldnt worry about it, you wont have to give it back, you're just asking for the balance.

S_T_2

andy_H wrote: »

Sorry to bump this up, but i want to post on monday the 7 day letter, but which address would be best? local branch or Customer Services?

Ta

Andy

I would send it to the Customer Services Dept the letter came from ,as all the local branch will do is send it there as it's a central dept that's dealing with the letters.

deanchilds1

On my statements i have various different charge types:

OverDraft Interest
OverDraft Usage Fee
OverDraft Excess Fee
Unpaid Direct Debit

Which of these can i claim back?

amjax

Hi,
I have been reading your post with interest.
I sent off my first letter asking TSB for £295 in bank charges unfortunatly they have chosen to ignore it! I posted it through their letter box myself so know they recieved it but i havent even had a 'recieved your request looking into it' letter! Also to add insult to injury I recieved charges for £60 last week for OD charges from last month.Reading your posts your banks seem to have responded immediatly in some way or other can you please advise me?Do I just go ahead and send my second letter?

amjax

Sorry - i have just spent the last 2 hours trawling through past posts and will send my next letter on Monday alos I now know i can add my latest charges! :-)

hookys1

hi there

can anyone advise me
received letter from lloyds tsb today stating that all was in hand and would receive bank statments within 5 days which only put it at day 31 out of 40 they have.they did state that if i wated to go back further than sept 1 2001 i would have to let them know , now the problem i have is that i need them to go back to 6th feb 2001 do i still give them the 40 days or do i just wait for the other statements or do i ring someone and say they have untill the 18th of march( 40 days)
can someone please advise


steve