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LloydsTSB (merged)

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  • Stick to your timescale and when sending the "next" letter add in that you sent previous letter on such and such a date with no reply (assuming you get no reply)
  • Thanks for the swift reply Edinburghlass! It does seem quite a common scenario and I was just worried it would delay my next step.

    Thanks again,
    Tina
  • I wrote a leter to my bank asking for my charges for going over drawn back. I got a reply withing 8 days saying they told me about the charges and that they were fair blah blah blah. What should i do should i send back the second letter threating them with court, or what can anyone help
  • I sent a letter to my bank lloyds tsb, asking for all my overdraft charges they have charged me back. I got a letter back within 8 days saying that the charges were explained to me and that they were fair. What should i do now should i threaten them with court or should i go through the ombudsman and get them to do it can anyone help
  • nickmack
    nickmack Posts: 4,435 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    welchy2006 wrote:
    I wrote a leter to my bank asking for my charges for going over drawn back. I got a reply withing 8 days saying they told me about the charges and that they were fair blah blah blah. What should i do should i send back the second letter threating them with court, or what can anyone help

    This is a standard reply. You've two choices.

    You can either accept what they've said and give up or you can send the second letter and be a step closer to reclaiming what's yours.
  • Rex_Mundi
    Rex_Mundi Posts: 6,312 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Follow the steps in Martins article, and send the next letter threatening court action. Your chances of success using this method are around 99.9% positive. This would also probably be a lot quicker than using the ombudsman.
    How many surrealists does it take to change a lightbulb?
    ...
    ...
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    Fish
  • Hi - Have just recieved a copy of the 'Acknowledgment of Service' Letter from Northampton County Court where Lloyds TSB's Solicitors have indicated that they will ' Defend all of this claim'....

    Does Any one have any experiance of what has happened next to them....

    Thanks
    Markie:T
  • Hi,

    I sent a letter to Lloyds about 3 weeks ago and had a very prompt reply from their customer services dept in Andover stating why the charge and therefore why they won't repay. I sent off a letter to them last Monday advising them that if I didn't hear back from them within 7 days I would start court proceedings using Martin's template. I've not heard anything back, shall I go ahead or would you leave it any longer?

    Thanks

    Dunk
  • Once the 7 days is up and if you haven't heard fom them, then yes you go on to the next step.
  • Hi,
    I am just about filing my claim for bank charges Lloyds TSB havnt replied to the 7 day letter, so i'm on the moneyclaim site do I put just a total of charges or do I have to write every charge for the 6 years as you only have 24 lines to write in, any help would be greatly appreciated as always

    Carol
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