LloydsTSB (merged)

kathykat_2

Taffyfella wrote: »

Send the next letter kathykat, stick to your timelines not there's.

Taff

thank for that, but do wait the 14 days from the last letter or can send the next:beer:

dwarfer

missc wrote: »

just been reading sucess stories on here and why is there very few on LLoyd TSb - or is it just me?!?!?

because you're in the lloyds forum lol:rotfl:

janieleeparker

I have been trying to claim my bank charges back since January fro m Lloyds, I sent first letter, they responded with their standard letter of no chance, I then wrote to them again on the 13th February and never heard anything back from them until yesterday they have sent me a letter saying that they would pay me £750.00, when in actual fact my claim is for £3480, I do not want to accept this offer and I need to know what I need to do next.

Please Help Me Someone

janieleeparker

Angi_T

You DONT accept their offer,
Im new here,
but I have claimed all my charges back for 2 other banks, this offer you have is to see if you take it, but DONT you will win your charges back, send them a letter to let them know your are not accepting, then follow your time-table if you have one that is.
I dont have a letter for not accepting, but Im sure someone will help you out

But DONT take the offer until its the FULL amount

sofistikate

Hi I am trying to reclaim my husbands charges from his lloyds account which total around £1400 including interest and am going to pop them in the post toady, but after reading the negative info on this forum I am going to sent a duplicate to the head office in London and wondered if anyone had the address for me?? Any help would be gratefully recieved. Kate
p.s. I am almost at court level myself with halifax claiming £4500!!!! only 3 days left for them reply, tick tock halifax!!!!

Winnard

Hi can anyone advise
I have three accounts with the Yorkshire, mine, my husbands and our joint accounts.
When I send my claim in, do I claim all three as seperate or as all together???
Please help so I can get my claim sent in!!!!!
Thanks

janieleeparker

I am slightly worried because the leter I received from them arrived yesterday the 23/04/2007, but there letter is dated the 10th april and it says that the money will be credited to my account with 10 days, I checked my account this morning and there was nothing credited. Any thoughts as to what I could put in a letter to them saying I do not accept this offer.

janieleeparker

fondantfancies

I have begun claiming bank charges from Lloyds Tsb account and sent the first letter to them asking for my charges to be paid back. Today I have received the letter I expected saying they are lawful and have the right to charge me etc. There is just one section of the letter which I am worried about as it says:

"The Office of Fair Trading has published new guidelines on credit card default charges. We're still talking it through with them, but the important point is that the guidelines are about 'default' charges that people pay when they break an agreement with us. This doesn't apply to your charges as these were for dealing with your request to go over your agreed overdraft limit. They are not default charges because you haven't broken your agreement. They are our prices for the service we provide in these situation.

They have said they can't agree to cancel my charges.
I do not have a credit card or an overdraft limit agreed with the bank which is what is sounds like this letter is stating. Is this a standard paragraph as it's a bit confusing?

Twinkly

fondantfancies wrote: »

I have begun claiming bank charges from Lloyds Tsb account and sent the first letter to them asking for my charges to be paid back. Today I have received the letter I expected saying they are lawful and have the right to charge me etc. There is just one section of the letter which I am worried about as it says:

"The Office of Fair Trading has published new guidelines on credit card default charges. We're still talking it through with them, but the important point is that the guidelines are about 'default' charges that people pay when they break an agreement with us. This doesn't apply to your charges as these were for dealing with your request to go over your agreed overdraft limit. They are not default charges because you haven't broken your agreement. They are our prices for the service we provide in these situation.

They have said they can't agree to cancel my charges.
I do not have a credit card or an overdraft limit agreed with the bank which is what is sounds like this letter is stating. Is this a standard paragraph as it's a bit confusing?

Yes its a standard fob off and oft-seen on the forum for query. Itwould take forever to reply to every customer individually so this is the computer generated letter that might be signed by a real person (or a printed signature) at the bottom. Just shrug your shoulders, continue with the process and good luck

Hendrix_lennon

I've recieved the statutory - we need 4 weeks but the chances are we're going to take 8 - letter through the post.

Once I'm a bit more clued up about the differences in Scottish Law I'm just going to bash on with the court letter.
The only thing im still confused about is that scottish people can only claim back 5 years of charges as opposed to the 6 elsewhere.
I've asked for 6 years of charges back so im not sure if i should re-calculate.
Can anyone help ?