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Redstar imports Dublin beware !

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Comments

  • Mairsy26
    Mairsy26 Posts: 7 Forumite
    Has anyone heard from Brian re today's refunds??

    Mine was supposed to be done today but I've heard nothing so far!!
  • leshull
    leshull Posts: 20 Forumite
    I've heard nothing aswell
  • halibut2209
    halibut2209 Posts: 4,250 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Update 15th March 2011

    We are processing refunds at a steady rate, albeit not as fast as we had hoped but we are still here working with former customers towards a resolution. We have refunded many people in full, or have entered into payment agreements with others. During this month (March) we hope to have around 99% of all refunds settled.
    If you are still waiting, we are aware of you and will be in touch if we have not been so already. Please note that any delays we experience are regrettably due to the current cash flow situation and we are not stalling or making people wait unnecessarily. We have indeed refunded many people (some evidence of this can be found online) and are committed to settling all refunds within the shortest time possible.
    Note: St Patricks Day is on Thursday this week and most major businesses in Ireland close from Thursday to Monday next week. The banks will be closed on Thursday and this may have a slight delay on any funds we were waiting on this week. We will keep you posted.
    Contact – You can contact us via email at – info@redstarimports.com Please allow up to 48hrs for a reply.
    One important thing to remember is that when you get to the end of this sentence, you'll realise it's just my sig.
  • julezhami
    julezhami Posts: 16 Forumite
    Hi Guys,
    I appreciate I have had 1/2 my Money returned, and from my point of view it appears RSI are doing what they can to get everyone refunded as soon as possible. But for those of you who have been paid don't forget that People Like Leshull and Maisey26 who have not yet received money still need our support.
  • julezhami wrote: »
    Hi Guys,
    I appreciate I have had 1/2 my Money returned, and from my point of view it appears RSI are doing what they can to get everyone refunded as soon as possible. But for those of you who have been paid don't forget that People Like Leshull and Maisey26 who have not yet received money still need our support.


    and me!!! I am still waiting patiently
  • I'm still waiting on a refund!:mad:
  • tjs_mum
    tjs_mum Posts: 6 Forumite
    im still waiting too brian said last week that it would be this week
  • vadim1111
    vadim1111 Posts: 20 Forumite
    Well Brian is busy having... St Patrics day :beer:
    this may have a slight delay ...
    Mine is nearly 4 month... never mind...

    Have a good SPD on us mate!
  • Still waiting here to, but patiance is running out fast!! Seems like he's maybe refunding the cheaper items first!! Not looking good for my £600!!:mad:
  • Firstly thanks to all the people who where posting in this forum, for those of us happy to observe it was a a good source of information on this situation. :beer:

    Overnight I received my full £313 refund and I am posting here in order be as transparent as possible. I have 73 emails from Red Star, it took over 4 months, but now its over for me as well.

    Brian is in a bad place at the moment, however he IS trying his best to refund us all and I beleive will do so in time. I have a friend of mine who also ordered from Red Star (on my recommendation...ouch!) and they have had a 50% refund like some others on here also, with the balance due over the next few weeks.

    At first I didnt beleive he would process a single refund and I sent many a scathing email to Red Star, they/he could have just dissapeared like so many companies do. Then came the promises of refunds, only words, then I saw on this very forum that things were actually happening for people, again I waited and waited and yes he was telling the truth.

    Im in business myself and these things can happen, as long as they remain in contact with you, I believe you all have nothing to worry about.
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