Redstar imports Dublin beware !

rong · 8 February 2011 at 4:07PM

I paid for an iPad by bacs back in November. The machine was not delivered despite promises. I applied for a refund in Dec and despite similar promises I still am waiting. They do not answer the phone and appear to answer emails at the close of play so you cannot follow up until the following day when a similar thing happens. They have taken my account details for refund twice. I checked forums on the web and feedback was mixed but the service has been appalling. I am now looking for a legal solution as they seem incapable of responding to polite requests. Does anybody have experience of this company? If so did your service follow a similar path. If you are thinking of using them I would think seriously as the service has been by far the worse I have ever experienced

vuvuzela · 8 February 2011 at 4:14PM

Unfortunately you've been done.
http://www.redstarimports.com/trade2/
Not paying by credit card could have cost you dear.

Jeff_Bridges_hair · 8 February 2011 at 4:16PM

was the ipad cheaper then everywhere else?

vuvuzela · 8 February 2011 at 4:16PM

Actually looking at a cached version of the page, you've fallen for a scam. They were just too cheap. £281 + VAT for an iPad ?

rong · 8 February 2011 at 4:20PM

Thanks for response. They have gone into admin today

Jeff_Bridges_hair · 8 February 2011 at 4:30PM

vuvuzela wrote: »

Actually looking at a cached version of the page, you've fallen for a scam. They were just too cheap. £281 + VAT for an iPad ?

Thought as much lol..

Coopdivi · 8 February 2011 at 6:09PM

You're not the only one who's been caught out.

https://forums.moneysavingexpert.com/discussion/comment/39072932#Comment_39072932

marc_g · 8 February 2011 at 7:38PM

Help!
i think im in trouble, ordered a tv from this company, and am still waiting on delivery.
can i demand an immediate refund as a consumer??
M

tjs_mum · 8 February 2011 at 9:10PM

looks like im in trouble too i also paid for ipad in nov had all the excuses of weather, flooding ect was supposed to recieve it today but hey they are now in admin !!!!!!!!!!!!!!! some people seem to have had their goods so heres hopeing we get full refund

sweetibiza100 · 8 February 2011 at 9:45PM

I've been had too. I've logged it on Watchdog now. Suggest you all do the same, or we all come together to sort this out in court. That's £615 of hard money gone.

ColinFishwick · 8 February 2011 at 9:47PM

Did you pay by card you may be covered

even with visa cards google visa chargeback

Redstar imports Dublin beware !

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