Sky Discount For Existing Customers

make_life_easier

can anyone let me know what the freephone no is I'm not sure how to get it from saynoto0870

thanks Andrea :beer:

scotnan

0800 2793366 press option 1

lestamunda

jaghir wrote:

A friend of mine called sky and asked to cancel. He said he got a cheaper deal from a local NTL. SKY were very reluctant to let him go and offered the half price deal, he kept rejecting. They the ASKED HIM would he like SKY+ for £99. He said no, too expenxive. They finally offered SKY+ for 50 quid (an engineer has to come round and change the LNB on the dish) and half price sky for 3 months!!!


:beer:

Ha ha, called them up and stated above, got it for ahlf price - nice one! BUT NO SKY+ - never mind!!!

three months at half price r!ocks

colliecrew

Managed to get the Sky family package, half-price for 3 months.Can't complain I've saved myself £30.The Sky customer service do everything in their power to get you to back down from your cancellation threat.
But be pateint..All good things to those who wait...

gravitytolls

what is LNB? Can't you just buy sky+ from ebay and plug it in? Am I just being a little dense here?

Jaghir, did they force him to have multiroom?

lycrawearer

gravitytolls wrote:

what is LNB? Can't you just buy sky+ from ebay and plug it in? Am I just being a little dense here?

The LNB is the bit that sits on the end of your dish. A standard installation gives you an LNB with 1 feed. A Sky+ installation gives you an LNB with upto 4 feeds.

Whilst you could have Sky+ with your exisiting (single feed) LNB you wouldn't be able to use the 'record 2 channels at once' feature.

HTH

Lycrawearer

gravitytolls

Ah, I see, so it would be pointless having it then. Thanks for clearing that up.

libitina_2

I just rang them up to enquire how much it would cost to upgrade from the family package to Sky+. £20 a month extra plus the cost of the box etc, I told them I'd wait as it's too expensive. Maybe I'll get a phonecall offering me a deal. (though I hope it's not the same lady as she was very difficult to understand)

braken2000

phoned up and said i was not happy, which i am not as the skybox is very very slow and said i wanted to cancel, unless they did something about. This is what i got ...

''thank you for calling us Mr. Braken, i will transfer you to the CANCELLATION TEAM''

great customer service, its good to know that us customers matter !!!!!!!!!

hawkwind

braken2000 wrote:

phoned up and said i was not happy, which i am not as the skybox is very very slow and said i wanted to cancel, unless they did something about. This is what i got ...

''thank you for calling us Mr. Braken, i will transfer you to the CANCELLATION TEAM''

great customer service, its good to know that us customers matter !!!!!!!!!

Thats where you will get your offers from the cancellation team.