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Stolen Vodaphone I-Phone 4

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Comments

  • SmudgeUK
    SmudgeUK Posts: 264 Forumite
    Well another blow now,

    Police say they cant go storming in for the phone, cause of evidence on wether Apple knew when the phone was stolen, and told me that if they refuse to talk to me, or give/replace the phone then i have no choice but to take them to small claims........
    Awaiting Inspiration......................
  • NFH
    NFH Posts: 4,413 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    SmudgeUK wrote: »
    Police say they cant go storming in for the phone
    The police have no chance of recovering your stolen phone because Apple will have dismantled it and stocked the parts for reuse in reconditioned phones. All the police could do is demand information from Apple in order to trace the buyer who knowingly handled your stolen goods. There's a possibility that Apple continued to handle your phone after they became aware it was stolen, but this is much more difficult to prove and won't necessarily help you get recompensed.
  • Guys_Dad
    Guys_Dad Posts: 11,025 Forumite
    10,000 Posts Combo Breaker
    SmudgeUK wrote: »
    Well another blow now,

    Police say they cant go storming in for the phone, cause of evidence on wether Apple knew when the phone was stolen, and told me that if they refuse to talk to me, or give/replace the phone then i have no choice but to take them to small claims........

    Strange they can recover stolen vehicles from driveways, then !

    Seriously, they can demand from Apple the name of the person who exchanged the phone. Why they won't I don't know.

    There is no proof that the person above was the thief, but they should be able to show where they obtained the phone from.

    The real point is that it seems that it is too much hassle for Apple and the Police for a relatively small value item in crime terms. Your small claims court case is likely to fail if Apple have dismantled the phone or scrapped it and, since it isn't a crime to sell an Iphone or compulsory to re-register ownership when you buy one second hand, Apple can reasonably claim that they acted in good faith.

    You could make a formal complaint to the police if they are not prepared to ask Apple for the seller's details and follow it up, of course.
  • SmudgeUK
    SmudgeUK Posts: 264 Forumite
    NFH wrote: »
    There's a possibility that Apple continued to handle your phone after they became aware it was stolen, but this is much more difficult to prove and won't necessarily help you get recompensed.

    Well in that case, may as well forget small claims, and forget it all because the police arent after the guy who brought the phone, they arent interested, and that came from the DS who is dealing with the case
    Awaiting Inspiration......................
  • d123
    d123 Posts: 8,738 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Why don't you go forward from a PR point of view, contact your local TV news and newspapers and even the consumer columnists in the national press and start publicising the "apple handle stolen goods" angle.

    You might get a goodwill offer to sort the problem.
    ====
  • SmudgeUK
    SmudgeUK Posts: 264 Forumite
    d123 wrote: »
    Why don't you go forward from a PR point of view, contact your local TV news and newspapers and even the consumer columnists in the national press and start publicising the "apple handle stolen goods" angle.

    You might get a goodwill offer to sort the problem.

    Well have contacted Rip-Off Britain, so be nice to see if anything happens with that.......

    Any other suggestions.
    Awaiting Inspiration......................
  • Nostromo
    Nostromo Posts: 430 Forumite
    Feel for you mate :mad:
  • Smorg
    Smorg Posts: 5 Forumite
    This sounds awful, feel sorry for you mate. Next time, buy insurance especially for such a premium costing phone.
  • SmudgeUK
    SmudgeUK Posts: 264 Forumite
    Smorg wrote: »
    This sounds awful, feel sorry for you mate. Next time, buy insurance especially for such a premium costing phone.

    Thought I was insured via the household insurance, and would of been if i had told them it was a Apple I-Phone, oh well i will live and learn.
    Awaiting Inspiration......................
  • SmudgeUK
    SmudgeUK Posts: 264 Forumite
    Wellas of today, the head to head battle with Apple will start, cant wait to recieve a reply to my pre-action letter.

    Apparently the case is now being dealt with by Apple's Loss Adjuster's
    Awaiting Inspiration......................
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