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hamish72_2

ROPPA wrote: »

Just received this email from the bunch of turds, the cheek of it! I migrated the 28th of last month. I cancelled the direct debit straight away because these tossas are not to be trusted but they have my credit card details which I used to pay the connection charge. I will be keeping a close eye on any transactions I suggest everyone to do the same, I thought all this crap was behind me now......clode,redten,NJP,fatw*t or what ever your name is now....GO AWAY YOU BUNCH OF C**TS!!!:mad:

Dear customer,

Re Account ID: ******

We hope that you are enjoying your account and finding our services of
exceptional value. This is just a brief note to let you know that we will
be collecting your next payment on 01 July 2008. Please ensure that your
payment details are valid and you have sufficient funds on or just after
01 July 2008 as failure to collect a payment will result in your account
being disabled.

Don't forget, you can check your payment details as well as control many
other aspects of your account from your secure My Account control panel.

Did you know you can now pay for your account by Direct Debit? Direct
Debit payment is easy to set up and convenient, as there's no need to
confirm regular payments or update your details. Why not visit your secure
Members area and set up your Direct Debit today?

If you have any queries about this or any other matter, please don't
hesitate to contact our friendly Support Team. Thank you once again for
choosing us as your Internet partner.

Redten Internet Customer Support
Tel: 0871 424 0185
[URL="mhtml:%21%21273C71BC-4ADF-4651-A21E-1DD0915CC2D1%7Dmid://00000000/%21x-usc:http://www.redten.co.uk/"]http://www.redten.co.uk/[/URL]

That link coppies as

mhtml:!!273C71BC-4ADF-4651-A21E-1DD0915CC2D1}mid://00000000/!x-usc:http://www.redten.co.uk/

and can not be opened on clicking ?? (the last part can) ??

I would advise stop your card and get replacement its the only safe thing to do

Like you I left but my card details (which were only given for deposit and used fraudulently during the March debacle) still appear but it is as much use as Redten because the bank stopped it

Marc_di_Skrepantzy

Having religiously followed this thread since March (but never had the time to contribute) I am surprised that nobody else seems to have received the letter I got from Clode the day after the latest walled garden message from NJP appeared:

cloderetail finance
20th June 2008 tomorrow's money today

[FONT=&quot]
[/FONT] [FONT=&quot]Mr *[/FONT][FONT=&quot]***[/FONT]
[FONT=&quot]Account Reference: [/FONT][FONT=&quot]******[/FONT]
[FONT=&quot]Dear M ***[/FONT]
[FONT=&quot]I am writing with reference to the above account.[/FONT]
[FONT=&quot]Redten have advised that they are no longer willing to provide your broadband service. As a result of this your account has been closed with immediate effect.[/FONT]
[FONT=&quot]I can confirm that you are not liable for any future payments and the Direct Debit instruction has been cancelled. Any goods supplied under the above reference are to [/FONT][FONT=&quot]be retained by you.[/FONT]
[FONT=&quot]Your MAC should you require it, follows and is valid until 19/07/2008[/FONT]
[FONT=&quot]***************[/FONT]
[FONT=&quot]I would like to take this opportunity to thank you for your custom.[/FONT]
[FONT=&quot]Yours Sincerely[/FONT]
[FONT=&quot]Louise Hingley [/FONT][FONT=&quot]Customer Relations Dept.

[/FONT][FONT=&quot]I signed up with the first wave in Nov 06 and although like everyone else I have been less than delighted with DeadNed since they began their inevitable slide down the poop chute there simply wasn't time on my part to complain. It is doubtless the tireless efforts of the regular contributors who, by grinding down the opposition, have contributed to the fortunate position I find myself in. Many thanks to you all and the best of luck to those still trying to get out.[/FONT][FONT=&quot]
[/FONT]

caseyjones_2

Can anyone confirm that the £50 initial fee (connection fee) is repayable by Redten only before I write off asking Clode?

Redten_2

This is on the status page of the "new" login page. You can only see it if you can log in!!!!

Update to members area login for ADSL customers
**Please note this update relates to ADSL customers only: dialup users are unaffected**

ADSL customers who connect with the ADSL domain '@surfmax' have previously logged into their secure members page by entering the variable part of their username only; please note however that in order to login to your secure members page correctly now you must enter your full ADSL username to do so - including all that follows the '@'.

If you experience any problems with your ability to login to your secure members area please contact customer support for further assistance.

Posted by Network Support on 27 June 2008 at 12:10

tghe-retford

Redten wrote: »

This is on the status page of the "new" login page. You can only see it if you can log in!!!!

Update to members area login for ADSL customers...

It is also available through the Fast4 members lounge, but how are Redten customers supposed to know that?

firstclassidiot

ROPPA wrote: »

Just received this email from the bunch of turds, the cheek of it! I migrated the 28th of last month. I cancelled the direct debit straight away because these tossas are not to be trusted but they have my credit card details which I used to pay the connection charge. I will be keeping a close eye on any transactions I suggest everyone to do the same, I thought all this crap was behind me now......clode,redten,NJP,fatw*t or what ever your name is now....GO AWAY YOU BUNCH OF C**TS!!!:mad:

Dear customer,

Re Account ID: ******

We hope that you are enjoying your account and finding our services of
exceptional value. This is just a brief note to let you know that we will
be collecting your next payment on 01 July 2008. Please ensure that your
payment details are valid and you have sufficient funds on or just after
01 July 2008 as failure to collect a payment will result in your account
being disabled.

Don't forget, you can check your payment details as well as control many
other aspects of your account from your secure My Account control panel.

Did you know you can now pay for your account by Direct Debit? Direct
Debit payment is easy to set up and convenient, as there's no need to
confirm regular payments or update your details. Why not visit your secure
Members area and set up your Direct Debit today?

If you have any queries about this or any other matter, please don't
hesitate to contact our friendly Support Team. Thank you once again for
choosing us as your Internet partner.

Redten Internet Customer Support
Tel: 0871 424 0185
[URL="mhtml:!!273C71BC-4ADF-4651-A21E-1DD0915CC2D1}mid://00000000/!x-usc:http://www.redten.co.uk/"]http://www.redten.co.uk/[/URL]

THIS IS A FRAUDULENT ACCOUNT--CLOSE YOUR BANK ACCOUNT THAT IT MAY HAVE ACCESS TO --CANCEL YOUR CARD THAT WAS USED WITH REDTEN--NOTIFY YOUR BANK TO PUT A STOP ON ANY CLAIM FOR PAYMENT FROM THEIR ACCOUNT. --SEND A COPY TO YOUR BANK--AND TO CARDIFF TRADING STANDARDS OFFICE FOR FRAUDULENT COMPANIES AND SCAMS.


Do it before they can access and clear your account.


FCI

firstclassidiot

caseyjones wrote: »

Can anyone confirm that the £50 initial fee (connection fee) is repayable by Redten only before I write off asking Clode?

This will depend on the claim you bring to court.

If you claim the whole of the payments made to Clode since the beginning of the contract because of their breach of contract and will return any hardware ie PC that you got----this is your full legal entitlement and Clode are jointly liable for the £50 connection charge.

If you claim for the remainder of the payments due to Clode from March 2008 when they breached your contract and are keeping the PC etc cause it was free as part of the deal then you are not due for the connection charge back as it supplied the service up to March 2008.

FC not I

ROPPA_2

firstclassidiot wrote: »

THIS IS A FRAUDULENT ACCOUNT--CLOSE YOUR BANK ACCOUNT THAT IT MAY HAVE ACCESS TO --CANCEL YOUR CARD THAT WAS USED WITH REDTEN--NOTIFY YOUR BANK TO PUT A STOP ON ANY CLAIM FOR PAYMENT FROM THEIR ACCOUNT. --SEND A COPY TO YOUR BANK--AND TO CARDIFF TRADING STANDARDS OFFICE FOR FRAUDULENT COMPANIES AND SCAMS.


Do it before they can access and clear your account.


FCI

Thanks for the advice but I am not sure as to what you mean? why would they email me and not just clear my account without warning.....ya got me worried now!!!

firstclassidiot

ROPPA wrote: »

Thanks for the advice but I am not sure as to what you mean? why would they email me and not just clear my account without warning.....ya got me worried now!!!

to check your email still operating --to verify your identity--to use your information whatever way. ....... not necessarily or perhaps not even redten original behind this.

redten do not exist as isp any more ( needed to do that to try to avoid OFCOM fines etc ) and thats why fatcat doing the business.

now we all know that the same people involved in fat cat are the original people but they do not exist as redten

therefore redten is highjacked info and almost certainly fraud / scam

so avoid measures need to be taken forthwith---do not reply to email or click any links in it from your PC or receipient email address.

Because murphx used static IP addresses which ran concurrently in batches --if one or two IP can be identified along with bank details which were in the same database passed around all these companies then when two are identified it is relatively easy for fraudsters and scammers to trawl for the rest. The info was not encrypted on the database so was there and still is for anyone to read. I cancelled mine as soon as I complained about the info and received no response back in march 2008.

FC and I

hamish72_2

firstclassidiot wrote: »

to check your email still operating --to verify your identity--to use your information whatever way. ....... not necessarily or perhaps not even redten original behind this.

redten do not exist as isp any more ( needed to do that to try to avoid OFCOM fines etc ) and thats why fatcat doing the business.

now we all know that the same people involved in fat cat are the original people but they do not exist as redten

therefore redten is highjacked info and almost certainly fraud / scam

so avoid measures need to be taken forthwith---do not reply to email or click any links in it from your PC or receipient email address.

Because murphx used static IP addresses which ran concurrently in batches --if one or two IP can be identified along with bank details which were in the same database passed around all these companies then when two are identified it is relatively easy for fraudsters and scammers to trawl for the rest. The info was not encrypted on the database so was there and still is for anyone to read. I cancelled mine as soon as I complained about the info and received no response back in march 2008.

FC and I

I still think the slam to NJP back in march and transfer of bank details which Redten should not have kept had something to do with the fraudulent use of my account by persons in CARDIF on march 13th and 14th
Incidently I have email from Redten saying they have removed those details as rquested by me , strange that they still show in the user panel :mad: