Redten Internet offer FREE computer woth £500 if you sign up for 3 years @ £19.99 pm!

BEECHDALE

professa wrote: »

been out of the loop for a couple of days so missed all the fatcat banner changing malarky. got a snail mail letter from fat cat this morning confirmng they have aquired redtens assets and are back on unltd - anyone else had this??

Yes,me too,am writing to fatcat,clode and redten for clarification.

S0litaire

Hmmm......

Didn't I say something like this would happen

Hugo_Rune

BEECHDALE wrote: »

Yes,me too,am writing to fatcat,clode and redten for clarification.

Also worth noting is that although address at the bottom of the letter is back to Finway, Luton as mentioned previously.

Did you also notice the return address on the back of the envelope? Yup it's Neptune Court, Cardiff

and around we go again!

XTM

As i predicted in post 5236

I reckon Redten is now officially deadten and you are now going to be transferred to Fatcat/Clode as your service provider using NJP as there backbone so they then control the service which they were joint liable for and have decided its easier to supply unlimited as there are apparently hundreds of people with problems according to clode today when i spoke to them and if redten go down clode loose everything as its a breach of contract.

Thats what the important announcement will be.

walber99 wrote: »

I moved to BT as soon as the walled garden message came up so ive had no problems with getting a mac i was one of the lucky ones who got in quick so didnt get transfered to njp
I sent my recorded delivery complaints and got 1 letter threatening legal action for non payment so I rang and complained about it and 4 weeks later i got the letter saying I owe nothing and can keep the comp
this forum has been a fantastic help long live people power

Nice one Walber im in the same boat and they said the only way out for me is £150 ,im going to give them some crap on the phone tomorrow and go the court route.
I phoned fat div internet when i got the letter this evening and had a go at the bloke on the phone i was seething as i feel this is an absolute p*ss take especially the name :mad: :mad: :mad: :mad: :mad: :mad:

jaypee638

Hugo_Rune wrote: »

Likewise I received the exact same letter today. Anyone got any thoughts as to where we stand with this and if we will still be be able to progress through courts?

I did do the pre-April RD letters and got the blanket stonewall letter.

I'm finding it very difficult to even find time to devoting to sorting this all out. :mad:

Check your PM

:beer:

tabbykitten1000

I hear that Fatcat Internet are soon to launch their website.
At the moment you can register your details.

www.fatcatinternet.com

They say they will offer an unlimited service as long as you play fair.

I say give them a chance!

They do answer the phone and answer emails!
I've also been told that they don't use premium rate numbers for tech or cust service!

Unlike a certain company I could mention!
Starts with r and ends with ten.

Or any other company I can think of.:rotfl:

Donstar

Just out of interest here's the Meta Tags from Fatcat Internets website...

<meta name="keywords" content="free laptops,laptop,notebooks,notebook,fatcat internet,broadband, monthly broadband speed, high speed internet, family internet, desktop offer, free laptop broad band" >
<meta name="description" content="premier internet and pc package provider. Enjoy Unlimited Broadband with a PC already included. So whether you are a complete beginner to IT or just looking to upgrade your old PC. Fatcat internet will have you up and running with your new Desktop or Laptop in no time at all" >

Donstar

Who's that crossing my bridge ????

Oh No it's the TROLL !!! RUN.........

tabbykitten1000 wrote: »

I hear that Fatcat Internet are soon to launch their website.
At the moment you can register your details.

www.fatcatinternet.com

They say they will offer an unlimited service as long as you play fair.

I say give them a chance!

They do answer the phone and answer emails!
I've also been told that they don't use premium rate numbers for tech or cust service!

Unlike a certain company I could mention!
Starts with r and ends with ten.

Or any other company I can think of.:rotfl:

jaypee638

tabbykitten1000 wrote: »

I hear that Fatcat Internet are soon to launch their website.
At the moment you can register your details.

www.fatcatinternet.com

They say they will offer an unlimited service as long as you play fair.

I say give them a chance!

They do answer the phone and answer emails!
I've also been told that they don't use premium rate numbers for tech or cust service!

Unlike a certain company I could mention!
Starts with r and ends with ten.

Or any other company I can think of.:rotfl:

You can give them all the chances you want, I would rather stick red hot needles in my eyes, they may answer their phones but you try to get to speak to anyone who may be able to help!

Sorry not in today...
Out to lunch I'm afraid....
Will get him to call you back....
not in until Wednesday.........
Gone home for the day.....

Are but a few of the platitudes for plebs that were used to me, and I am sure everyone else.

To be fair they are better than Redten, but it is a little like saying Hitler was better than Attila the Hun, or the Yorkshire Ripper is better than Jack the Ripper, it is a question of degree.

The only reason Clode started Fatcat, was to minimise their losses, and if in the future that means dumping the punter elsewhere, then it will be a case of so be it. They will do the minimum necessary to avoid big losses, and the further from March it gets the less they will have to do.

You have been warned, get out, if and while you can.

As for registering my details I don't think I would be welcome somehow, hope I don't lose too much sleep over it.

And yes I know DONT FEED THE TROLLS Sorry but I couldn't let it pass without comment

:beer:

dafftbint123

snorker wrote: »

LETTER FROM FATCAT:
20th June 2008
Account Number:
Dear Mr S
RE: Redten Communications Ltd
I am pleased to advise you that with effect from 20th June 2008 Fatcat Communications Ltd has acquired some of the assets of Redten Communications Ltd and will now be responsible for the provision of your Broadband service
under your existing contract with Redten.
This transfer does not affect the terms of your contract in any way.
We have been made aware of some concerns around Redten's service in recent months and rest assured that we can assure you that Fatcat will work to ensure that your service in future will be of the highest standard.
I am also pleased to confirm that we have the full support of Clode Retail Finance Ltd (the finance provider to your Redten account) and we will work closely with them to ensure we answer any questions you may have.
In practice you will see no change to your current broadband service however if you do have any queries please contact our Customer Service Team on the telephone number listed below.
Fatcat Customer Service 0844 773 0050 email [EMAIL="cs&#64;fatcatinternet.com"]cs@fatcatinternet.com[/EMAIL]
Fatcat Technical Support 0871 317 1004 email [EMAIL="is&#64;fatcatinternet.com"]is@fatcatinternet.com[/EMAIL]
(Please note should you find the line engaged then please email your enquiry)
In order to avoid any doubt we can also confirm that you will enjoy a full `unlimited' broadband service as per your original contract.
You will have received some correspondance on this point in recent weeks highlighting the industry's concerns arouns 'illegal' downloading and in light of this I would draw your attention to our Fair Use Policy, which forms part of your contract for the broadband service.
We hope to make further exciting announcements on new Fatcat services in the coming months and we will be in touch about these in the near future.
Yours Sincerely

Will Tilbury
Head of Customer Support
Fat Cat Communications Ltd, The Business Centre, Unit 1 Finway, Luton, LU1 1TR
Company Registration No. 06587440

The Address at the bottom is the orginal redten address. Its where watford and savastore are based.

Its all very odd.

I'm still going to sue the fattw*ts.