📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Redten Internet offer FREE computer woth £500 if you sign up for 3 years @ £19.99 pm!

1527528530532533645

Comments

  • rebellion_x
    rebellion_x Posts: 198 Forumite
    essex_zx7r wrote: »
    Seems every time I ring that Nick is out of the office, giving up trying to contact him, Could always try his home number his address is in the company report on the resources pages of deadten http://www.deadten.com/resources/CLODE%20RETAIL%20FINANCE%20LIMITED%20REPORT%2021.5.2008.pdf

    And his number is listed on directory enquiries.

    I have tried to contact Nick on several occasions to no avail, I even asked Louise if she could get him to call me and I was told I was not able to speak with him directly. and could only do so once the issues of connection etc are sorted and i still have a complaint
  • gsxr750
    gsxr750 Posts: 12 Forumite
    Hi, I'v been watching this forum for the past few months and I had to post, I sent an email to deadten 21st March complaining walled garden. I stated that due to what was written on the walled garden I requested a mac from the bt wholesale page. Luckly I managed to get a working mac code fand swapped straight over to Sky:j . I got the letter from NJP stating wen I was to be transfered and phone them and told them to stick it as I had signed to Sky. They were ok with it and cancelled the swap. Finally today I recieved the email below:

    Dear Sir
    Apologies for not getting back to you sooner,
    This is the Customer Services Team for Technial Support,please contact the following number.
    (0906 099 0200)
    In regard to your stituation, we will be investigating and getting back to you shortly.
    Kind Regards
    Customer Services Team

    'Apologies for not getting back to you sooner.':rotfl: 68 days it took and same old 0906 phone number. What a joke

    ]Sadly I chickened out and still pay Clode £19.99 fo a service I'm not getting (I have to pay I'm moving house in 2 weeks and didn't want bad credit rating)
  • dafftbint123
    dafftbint123 Posts: 167 Forumite
    I tried to put my court papers in today and the Courts are closed becasue its the queens birthday. I shall do it thursday.................
  • dafftbint123
    dafftbint123 Posts: 167 Forumite
    Are redten taking new customers??
  • Kevindowns
    Kevindowns Posts: 63 Forumite
    Are redten taking new customers??

    Try the sign up page -
    enter your phone number and you get error message asking you "What keys you pressed" -
    Just fill in the box with whatever you like and you get a very polite "Thank you" and an error number which increments by 1 each time you do it.

    Its great for relieving your frustrations and you get thanked each time you do it!
  • cageyr
    cageyr Posts: 84 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    hamish72 wrote: »
    Hi again way back in March at the time we were press-ganged to NJP I warned on forum that my Debit card was fraudulently used at the time the details were illegally transferred to NJP (they were only given to pay deposit and should not have been retained)

    Well ongoing investigations show it involved some one in Cardiff
    ring any bells ???

    Further I had mail today from Redten customer care !! to say they had removed such details from the site they are however still there in my control panel
    No surprise there ?
    Now you're making me paranoid! In March, for the first time in 25 years of credit card usage, I had 2 fraudulent transactions. Paranoid or not, I may well be dropping a line to my card company.
  • nedmundo
    nedmundo Posts: 1,160 Forumite
    Part of the Furniture Combo Breaker
    essex_zx7r wrote: »
    Seems every time I ring that Nick is out of the office, giving up trying to contact him, Could always try his home number his address is in the company report on the resources pages of deadten http://www.deadten.com/resources/CLODE%20RETAIL%20FINANCE%20LIMITED%20REPORT%2021.5.2008.pdf

    And his number is listed on directory enquiries.

    Nice one Essex,
    If I don't get any joy on Thursday, I guess I'll have to go down that route.
    Beware the character seeking personal gain masquerading as a moral crusader.
    :beer:
  • hamish72_2
    hamish72_2 Posts: 163 Forumite
    cageyr wrote: »
    Now you're making me paranoid! In March, for the first time in 25 years of credit card usage, I had 2 fraudulent transactions. Paranoid or not, I may well be dropping a line to my card company.


    13 to 15 of March saw 6 fraudulent transactions amounting to about £800 like you the first in many years of use and despite my taking just about every precaution
    Who cares ??:confused:
  • gsxr750 wrote: »
    Hi, I'v been watching this forum for the past few months and I had to post, I sent an email to deadten 21st March complaining walled garden. I stated that due to what was written on the walled garden I requested a mac from the bt wholesale page. Luckly I managed to get a working mac code fand swapped straight over to Sky:j . I got the letter from NJP stating wen I was to be transfered and phone them and told them to stick it as I had signed to Sky. They were ok with it and cancelled the swap. Finally today I recieved the email below:

    Dear Sir
    Apologies for not getting back to you sooner,
    This is the Customer Services Team for Technial Support,please contact the following number.
    (0906 099 0200)
    In regard to your stituation, we will be investigating and getting back to you shortly.
    Kind Regards
    Customer Services Team

    'Apologies for not getting back to you sooner.':rotfl: 68 days it took and same old 0906 phone number. What a joke

    ]Sadly I chickened out and still pay Clode £19.99 fo a service I'm not getting (I have to pay I'm moving house in 2 weeks and didn't want bad credit rating)

    I'm in the same boat more or less. I've been holding off on the court papers in the hope that there would be some kind of resolution by now but it doesn't look like its going to happen.
  • gsxr750
    gsxr750 Posts: 12 Forumite
    I just had a thought, Has anyone else veiwed their order from redten site. I viewed my order online with redten via the redteninternet site. Along with telling me the pc was free it also had my Full MAC code, the one BT wholesale gave me when the walled garden popped up. Don't know if this is will help anyone.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.3K Banking & Borrowing
  • 253.2K Reduce Debt & Boost Income
  • 453.8K Spending & Discounts
  • 244.3K Work, Benefits & Business
  • 599.5K Mortgages, Homes & Bills
  • 177.1K Life & Family
  • 257.8K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.