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kennydeeee

record this message from the 0844 482 0000 and play down the phone to clode if they argue the pc is not free

mac0

kennydeeee wrote: »

record this message from the 0844 482 0000 and play down the phone to clode if they argue the pc is not free

if anyone can record that please post it on deadten site please it will help us in the false advertising bit in mp3 format will save lots of space ill try see if i can sort out a recording of it for ya all ill get back to you of my result in trying so

mac0

mac0 wrote: »

if anyone can record that please post it on deadten site please it will help us in the false advertising bit in mp3 format will save lots of space ill try see if i can sort out a recording of it for ya all ill get back to you of my result in trying so

i just tried that number and it just gives a number to ring if you are experiencing problems with your connection ??? nothing else ........

cferrism

Guys,

Regarding the MAC code I phoned Clode yesterday and they told me they are aware of the fact that no-one has recieved theirs yet. The person I spoke to said she had spoken to Nicola Dobson as another customer previous to me had queried it and that Nicola had been working on chasing these up and that they finally expected them to come through today and would inform their customers immediately. I have been told to call back Wednesday morning if I have still not recieved it.

Dont know if this was just a fog off but woman seemed geniune.

JamieM

Hello All,

Just got a letter from Clode today. Which details their complaints procedure. Nothing new but wonder why they are trying to formalise their response so long after the complaints were sent in.

JamieM

ChrisChaos

cferrism wrote: »

Guys,



Dont know if this was just a fog off but woman seemed geniune.

What would make you think that a large respected company would fob you off? Shame on you :rotfl:

gnipper

Just checked online and my court proceedings have been issued today. woohoo. The end is in sight!

ROPPA_2

cferrism wrote: »

Guys,

Regarding the MAC code I phoned Clode yesterday and they told me they are aware of the fact that no-one has recieved theirs yet. The person I spoke to said she had spoken to Nicola Dobson as another customer previous to me had queried it and that Nicola had been working on chasing these up and that they finally expected them to come through today and would inform their customers immediately. I have been told to call back Wednesday morning if I have still not recieved it.

Dont know if this was just a fog off but woman seemed geniune.

I rang today....again..£££££££:mad: and was told as soon as they knew anything they would let me know and went on to say they are still in talks with redten. I then went onto say what is there to know I gave you 400 big ones for the promise of a mac code ,to be told they are doing all they can...yeah right!!:rotfl: ....conned again what a mug I am. How long can it take to get a mac code, you would think we are asking for next weeks winning lottery numbers...probably be easier to achieve.

incredibledisc

JamieM wrote: »

Hello All,

Just got a letter from Clode today. Which details their complaints procedure. Nothing new but wonder why they are trying to formalise their response so long after the complaints were sent in.

JamieM

Yeah, I got one too - seems an odd response to a threat of court action. Attempting to stall for time methinks. Small claims action is going ahead if they haven't resolved the issue by my deadline.

Does anyone know if this snivelling non-response of a letter would be viewed by a court as a part of a reasonable attempt to provide a solution and thus negating any claim I might make in court?

kennydeeee

mac0 wrote: »

i just tried that number and it just gives a number to ring if you are experiencing problems with your connection ??? nothing else ........

the 08444820000 number has a woman speaking and says welcome to redten internet the new broadband service with a free pc to join redten internet please hold this message is in the normal business hours 9am - 5.30pm if some1 who can record an mp3 in some way if possible and post it to deadten site as evidence