Redten Internet offer FREE computer woth £500 if you sign up for 3 years @ £19.99 pm!

dafftbint123

RonJK wrote: »

Dont forget we should be able to charge for sending a repeat letter. I am stil waiting on my local CAB to get back to me on this but it looks promising at this time. just have to find out how much to charge them.

Give the FOS a look up on the net.

http://www.financial-ombudsman.org.uk/consumer/complaints.htm

speak to an advisor. you'll need clodes postcode to register a complaint.

you'll get a form to fill in in the post.

And the FOS is an alternative to court and its free!

dafftbint123

muki2008 wrote: »

you mean the money i paid from the start of the contract?
How can i claim the money for the time i have been reciveing broadband service?

Speak to the FOS.

http://www.financial-ombudsman.org.uk/consumer/complaints.htm

They have a 0845 Number.

They have the POWER!

dafftbint123

Also read this bit about FAQ's!

http://www.financial-ombudsman.org.uk/faq/answers/complaints_a1.html#1

nedmundo

Just started the process. I haven't received any reply from Clode after the specified 10 days so over to the FOS.

gnipper

Im going to wait and see what Mr Gulzar offers me tomorrow.

If it isnt immediate cancellation with no penalty and I get to keep PC without charge (as it was FREE after all) then they can stick it.

Just want this over and done with as its on my mind all the time now - daft I know, but it is.

jeff57

nedmundo wrote: »

What sort of problems?

i had a link on my desktop to page 183 of this thread, i clicked on it and got page that said 183 of 184 and i was logged in.
i clicked on 184 and the page i got was one that said 183 of 183 and it logged me out, so i log back in and it goes back to saying 183 of 184 so i clicked on 184 and the cycle starts again.
i then posted the "is anyone else having problems" and it let me see page 184.

a few days ago i could not get on to this thread HTTP 500 error, i could read other threads on this site but not this one, i had to delete all my cookies, temp files etc and then i could get on this thread.

colderuk

nedmundo wrote: »

Just started the process. I haven't received any reply from Clode after the specified 10 days so over to the FOS.

I could be wrong but i believe that the FOS will charge Clode £500+ for each complaint made against them

jeff57

just been on phone to Financial Ombudsman Service and they say they cannot deal with anything before April 6th 2007, they gave me the number for finance and leasing association 02078366511. will give them a ring now.

jeff57

clode are not a member of finance and leasing association.
phoning clode now to ask who they are signed up to, just asked them surprise surprise the are not signed up with anybody.

jeff57

clode phone number 029 20367700 now gives recorded message saying the number has been changed to 08448444700