Redten Internet offer FREE computer woth £500 if you sign up for 3 years @ £19.99 pm!

cageyr

Rbb100014** (range so far 100014** - 100066** = Nov06 - Jan07)

Nov 2006

nedmundo

RBB100025**
Nov 2006.

I think the difference is that Terminal 5 will get sorted out by BA & BAA. I don't see RT doing anything to improve matters!

nedmundo

Mad skins tonight wasn't it?

Hugo_Rune

RBB100029** -- Nov 2006

Brmbaz44

Order No 5098xx/RBB100019xx/ Nov 06

dafftbint123

RBB1000357*
51558*
Dec 06

muki2008

I signed up in nov.2007 RBB100099**

dafftbint123

I got my BT phone bill today. I'm to scared to open it.

I'll hide it and wait for the reminder.....

I'll keep it safe for the FOS/Small claims court.

rebellion_x

anyone else received an email from clode this evening?

XTM

Yep
Red Ten Internet

[FONT=Arial, Helvetica, sans-serif]Dear Sir

Following on from your recent complaint and further to our previous note of 1st April 2008 you will now have been fully connected to the new Broadband service provided under your Redten agreement by NJP services.

We understand and appreciate the difficulties you will have experienced during the transfer of service from BT to NJP services and can only apologise again on behalf of Redten.

You will note that the NJP supplied broadband service is currently limited to a maximum 15GB download limit per month which differs from the previously supplied ‘unlimited’ facility provided under the BT service.

We understand from Redten that this is a temporary measure introduced whilst they evaluate the recent industry concerns around illegal downloads of various forms of copyrighted media.

It is currently unclear what responsibility ISP’s have in relation to the illegal downloading of these type and they are seeking OFCOM guidance on this matter.

The 15GB per month limit will prove more than sufficient for the vast majority of users however if you feel that this will adversely affect your usage we would ask that you contact Redten as soon as possible to discuss your needs.

We now consider this matter resolved however you can be assured that we will continue to monitor your service to try to avoid any future problems of this type arising again.


Regards

Customer Services
Clode Retail Finance [/FONT]