Redten Internet offer FREE computer woth £500 if you sign up for 3 years @ £19.99 pm!

markmad69

Hi All

Looking through some old e-mails and I have dug this one out from 2006:

Broadband Service Details
Redten Internet Home upto 8Mb MC
Dynamic IP Address


IMPORTANT - Please Read Carefully
Our records indicate that you already have a broadband service with another provider. In order for us to to transfer you to Redten Internet you need to supply us with a MAC Code (Migration Access Code). You will need to contact your current provider and ask them for this code so that you can transfer your service to us. Once you have the MAC Code you will need to enter it online by visiting the website and going to the Order Tracking section. Note, we cannot process the order until this has been done.

You have chosen to use our Monthly Direct Debit Plan. However, before we can process your order, you must sign and return the agreement. You will have received an email containing a link allowing you to downloand and print the agreement. Please ensure that you return them to the address given on the paperwork promptly.

As you have chosen to have your broadband service activated before the delivery of your FREE PC the order for the broadband will be processed once the signed paperwork has been received back and the MAC Code supplied. Your broadband service should be active within 8-10 working days from this date.

This is from Redten ([EMAIL="sales@redteninternet.com"]sales@redteninternet.com[/EMAIL]) so they are stating that the PC is indeed free

Hope this helps

nedmundo

If they don't respond to our requests, they will stand no chance in a small-claims as we can easily produce evidence to contradict any of their many inconsistent claims.

Bring it on!

nedmundo

rebellion_x wrote: »

redten told me they were monitoring downloads because of new legislation, i was under the impression that this legislation was still only in consultation phase?

Redten tell us a lot of things, none of which have turned out to be true thus far.

rebellion_x

nedmundo wrote: »

Redten tell us a lot of things, none of which have turned out to be true thus far.

i dont believe a word they tell me, even b4 i received my pc and got connected i was subjected to a barrage of excuses and untruths, i was even told one time the delay in processing my order was because of the postal strike

Kevindowns

>

:j This was copied via the new T&C on NJP page that appeared Tuesday evening and following links (for old customers?). These seem to apply to all the existing customers even though they have been revised.

Reading bits of conditions implies that connection is still via BT - no mention I could find of NJP. Strange!


Other parts I'm sure would constitute an unfair contract - They can now give 14 days notice (in writing) of changes which may be to our detriment and we may be able to give 10 days notice terminating contract to expire before the 14 days is up. - Never go on holiday again or even take a long weekend break!

http://www.redteninternet.com/pdf/Redten_terms_and_conditions.pdf

:mad: 19.2 </B>

Ownership of the goods & services shall not pass to you

until the Supplier has received in full (in cash or cleared
funds or signed commitment by the customer to pay via
the monthly direct debit plan) all sums due to it in respect
of:
a) the goods & services, and
b) all other sums which are or which become due to the

Supplier from you on any account.


<B>

:mad: 12.10 </B>

If at any time our Broadband supplier ceases to provide

services that we are unable to continue to provide any of
the Services to you, we shall seek alternative to provide and
you will then need to transfer to the new Broadband supplier.
We will not be liable for any costs incured by yourself during
this process. You will continue to pay the monthly charges

for PC/hardware you have purchased.

Seems to contradict!

Even so if it now is for goods and services it means you can't have one without the other, therefore If either one is missing the supply is incomplete and we still don't have unlimited Broadband

5.9 The PC is supplied by us for you to use whilst you are a

Customer of Redten. The PC will remain the property of
Redten until the 3 year Contract has expired; at this point

the PC becomes your property.

Surely this must have been picked up before - they can't expect you to pay for something that isn't yours.

gnipper

@kevin, see, thing is we havent purchased any PC or Hardware! ITS FREE!

I myself have posted RD letters to both Redten and Clode (left NJP out of it, as far as I am concerned I dont have a contract with them).

The sad, sad fact of this whole mess is that I know I wont get a reply - noone else has. But believe me, I will be starting court proceedings on 9th or 10th April.

If they want their PC back they can have it. Gladly. Ill just take out the extra RAM, Graphics card etc. I have added and they can collect it.

nedmundo

Good point.
I'm going away for a few days, but will keep an eye on whats happening when I can.

firstclassidiot

http://www.samknows.com/broadband/

Good link to what broadband is all about and who can get 24 speed now and who can in the next month or so.

Information all about broadband and ISPs etc etc

F.

MrBig_4

leybald wrote: »

I'm up to 1.2 on my monthly 15gb cap in just over a day, no heavy stuff just your average surfing. I'll reach the cap before 2 weeks never mind a month. We must not accept the 15gb cap, when RT and Clueless sorry Clode eventually reply the next communication from me will be a county court summons!

I agree, I am very dubious about these figures, I find it going up increasingly quick when my PC is left idle sometimes. The fact that they combine the uploads and downloads sucks as well. very sneaky move.

firstclassidiot

gnipper wrote: »

@kevin, see, thing is we havent purchased any PC or Hardware! ITS FREE!

I myself have posted RD letters to both Redten and Clode (left NJP out of it, as far as I am concerned I dont have a contract with them).

The sad, sad fact of this whole mess is that I know I wont get a reply - noone else has. But believe me, I will be starting court proceedings on 9th or 10th April.

If they want their PC back they can have it. Gladly. Ill just take out the extra RAM, Graphics card etc. I have added and they can collect it.

Even if your are required by court to hand it back or willing to hand it back --you are entitled to keep it as lien ( in lieu of ) until your debt is cleared by clode. Sale of Goods/CCA 1974.

F.