Redten Internet offer FREE computer woth £500 if you sign up for 3 years @ £19.99 pm!

firstclassidiot

rebellion_x wrote: »

still curious as to why we have static ip addresses when the site says its an advanced option that costs 2.99 a month. and it says all redten internet services come with dynamic ip as standard. i asked njp and apparently we all got them on redtens request on the 18th march, call me cynical but doesnt it seem like they used that to find out our usage??

Forgive me for contradicting the good folks over at NJP but the order was placed for the transfer on the 10th March, or was it, originally on the 10th February, when redten were given notice by BT --pay up or we cut the service. Remember they said they , redten, had been in negotiations to move to another provider and BT only gave them a months notice.

One of the reasons NJP are in the wrong cause redten should have told us pre the 10th march they were moving us and njp should have told us before the transfer stated not when it was nearly complete.
On the 11th March clode were told it was only to upgrade the servers to 24 speed and would take two days, that BT were wrong and we would all be back on by Thursday, then Friday , and then satyrday etc etc, I have an email from them to that effect.

This kind of behaviour is called " making it up as you go along " and changing your answers to suit your audience--sociopathic behaviour,

f.

rebellion_x

while i agree njp have a part to play in this i believe the responsibilty to notify us of any change lays solely with redten/clode as that is who we have the contract with. what i was told by njp is that redten had asked for the static ip address not actually on the 18th march but that was the date it was changed. i just find it funny that nobody had questioned any amount of bandwidth usage up until this point. coincedence? maybe. but i dont buy it.

redten told me on 10th/11th march it was dispute with bt then on 12th march i was told the "upgrade" had been planned. i totally agree with the making it up as you go along opinion, and when they are faced with facts the story changes again.

nedmundo

Here, Here!

firstclassidiot

dont need static address to monitor the level of usage--everyone operates a fair use policy with dynamic IP but it sures does make it so very much easier to trace what sites you visit.

maybe they want to track who is downloading copies etc. maybe they have new deal with microsoft. maybe it is for new advert sending. could be anything though newbie director b gulzar did seem to be very focused on that instead of our complaints.

F.

rebellion_x

firstclassidiot wrote: »

dont need static address to monitor the level of usage--everyone operates a fair use policy with dynamic IP but it sures does make it so very much easier to trace what sites you visit.

maybe they want to track who is downloading copies etc. maybe they have new deal with microsoft. maybe it is for new advert sending. could be anything though newbie director b gulzar did seem to be very focused on that instead of our complaints.

F.

redten told me they were monitoring downloads because of new legislation, i was under the impression that this legislation was still only in consultation phase?

leybald

Both RT and Clode accepeted recorded delivery letters -

CLODE
Your item with reference DW884410256GB was delivered from our CARDIFF Delivery Office on 28/03/08 .
Thank you for using this service.
REDTEN
Your item with reference DW884410260GB was delivered from our LUTON Delivery Office on 28/03/08 .
Thank you for using this service

jamsa

I have posted details to the Computer Active magazine today as they have a Consumer help service also. They published a quote in this weeks issue from RED TEN Managing Director Baber Gulzar "...There is a misundertsanding that the computers are free.They are not-the three year finance deal people sign up for is to pay for a computer and the broadband is effectively free..." he said..
I am sure the adverts they ran said broadband package with a free PC!!

ldavies83

They did and you can see that looking at the web archive (wonderful thing internet )
http://web.archive.org

ldavies83

Right Letters all typed up, just need to run into the office to collect a couple of pieces of information concerning my finance agreement, I'll then post registered mail tomorrow

Harlzter

jamsa wrote: »

I have posted details to the Computer Active magazine today as they have a Consumer help service also. They published a quote in this weeks issue from RED TEN Managing Director Baber Gulzar "...There is a misundertsanding that the computers are free.They are not-the three year finance deal people sign up for is to pay for a computer and the broadband is effectively free..." he said..
I am sure the adverts they ran said broadband package with a free PC!!

I used to subscribe to computer active when it was a good magazine, now though it seems they dont check things before publishing them, when redten first started they did an article themselves about the FREE PC!!!!!!!! so its not like a lot of research was needed, I dont trust their reviews now as they obviously just print what they get told!!!