Tesco misprice discussion area part 13

sopplayer

joshtbh wrote:

thanks for that MarineBoy, and thanks for your follow-up TaxiPhil. I was posting with reference to a failed R&R attempt in the past, she just would not budge even though I mentioned that there is no mention of the date in the policy.

In hindsight I should have told her that that's not what the policy says on the blue board, and in addition to that it's breaking the law. I emailed a complaint to CS HQ about this, but got a response which I couldn't really make any sense of, it told me "Unfortunately this can only be resolved by the store as the receipt is required to verify the overcharge please return to the store with your receipt." which I dont understand what good it would do, seeing as I got a refund for the item and no free item...

This makes me want to do one of two things,a) complain further, b) try harder to hit Tesco for as many R&Rs as I can.

I'd do the latter

albacore1854

Patches_O’Houlihan wrote:

You can not be serious????

Are you as concerned by how many thousands they overcharge unsuspecting customers?

They deserve everything they get.

I have in the past been into the same store 6 times in three days and come out with over £120 worth of meat. 3 whole days to put it right......no not Mr T, lets keep overcharging.

Its very easy to stop.............Mr T gets the prices correct, we go away.

Patches.

I am very serious, Yes Tesco should price accurately in the first place, but I also believe that continuing to profit for an error is outside the boundaries of decency IMHO.

I'm not saying they would lower prices if they didn't have these refunds to pay out, but they certainly can't all the time this sort of behaviour exists

wlfc1

Don't feed the Troll !

albacore1854

A valid point of view I felt.
I would claim an R and R now I am aware of it, but I would also settle for the difference, if there was a genuine error.I purchase things I need, at what I think is a fair price.I don't set out to buy things because I think I might be able to get them free.

blackcateddie

wlfc1 wrote:

Don't feed the Troll !

Hey just cos you don't agree doesn't make him a troll:p

It's a question of degree isn't it. Why go get 5 copies of the same xbox game unless you have 5 nephews:p

Seriously since it's a discussion thread surely he's entitled to his opinion


live and let live

albacore1854

So they can be put on Ebay and sold I imagine

taxiphil

We have a separate thread for the ethics debate, folks:

http://forums.moneysavingexpert.com/showthread.html?t=274398

albacore1854

Just looked at that link, thank you.I feel better knowing that some people still have a few principals left.

tbw

albacore1854 wrote:

I am very serious, Yes Tesco should price accurately in the first place, but I also believe that continuing to profit for an error is outside the boundaries of decency IMHO.

I'm not saying they would lower prices if they didn't have these refunds to pay out, but they certainly can't all the time this sort of behaviour exists

I don't want to sound rude but, if you feel so strongly about this, I can't see why you are bothering to read this thread. I appreciate that eveyone is entitled to hold their own opinions but why you are interested in a thread which is clearly designed for people who don't hold your point of view on this subject.

taxiphil

albacore1854 wrote:

Just looked at that link, thank you.I feel better knowing that some people still have a few principals left.

Can you take your comments onto that thread then, please, instead of continuing to post on this one.