Amazon Delivery Delay

molerat

23 Dec 2010 07:21:22 AM xxxx DO Out for delivery
23 Dec 2010 01:36:13 AM Inverness Mail Centre Arrival Scan
11 Dec 2010 04:21:54 PM South West Distribution Centre Arrival Scan
10 Dec 2010 11:20:44 AM Crymlyn Burrows Swansea UK Order has been handed over to the carrier and is in transit

At last !!!!

custardy

molerat wrote: »

23 Dec 2010 07:21:22 AM xxxx DO Out for delivery
23 Dec 2010 01:36:13 AM Inverness Mail Centre Arrival Scan
11 Dec 2010 04:21:54 PM South West Distribution Centre Arrival Scan
10 Dec 2010 11:20:44 AM Crymlyn Burrows Swansea UK Order has been handed over to the carrier and is in transit

At last !!!!

as you can see.its a case of getting the backlog cleared at the hub
once its back in the 'mail stream' it should run as normal

sharnad

newfoundglory wrote: »

My expedited order from the 14th Dec and dispatched on the 15th Dec was split in two... half sent from milton keynes via City Link to me in London. This did arrive next day (although City Link turned up at 17.40!) Got to forgive them for that given the current problems, they were brilliant as far as i'm concerned. The other half was sent by first class royal mail (I have to assume from Scotland), and only arrived this morning - 6 or 7 days for first class package would seem to be quite good! At least RM didn't lose it!

Amazon sent a replacement via City Link for the RM items yesterday, so I now have to try and refuse the city link delivery and have them returned to Amazon. City link was meant to deliver today according to CL website (but Amazon are predicting the 29th!!!!), but the package hasn't even arrived at my local depot yet... so no idea whats going on there. It was only coming from the West Midlands!

Maybe we are expecting too much? When things work well a package can travel from one end of the country to the other in less than 12 hours and be at your door! All logistics have broken down!

my package has been waiting 10 days to get to my local depot from city link so you may have a while longer to wait

Ellidee

My stuff supposedly despatched 6th December still not here

magoogy

im so pleased with amazon right now - or maybe it should be royal mail who get the praise???? both of them im sure......

my daughter decided at the last minute to buy her brothers gift online (scrubbs boxset) - it said THIS ITEM WONT ARRIVE BY XMAS....she ordered it tuesday night......last night i got an email saying it had been dispatched........this morning it came.......hows that for service???? brilliant

must say im still waiting for 2 cds i ordered round about the 1st december but theyre only stocking fillers......

happy christmas everyone - fingers crossed all the main things appear tomorrow ...x

P2TKL

Ellidee wrote: »

My stuff supposedly despatched 6th December still not here

My stuff despatched 9th Dec still not here :mad:

Just where are all these parcels ???

It seems a lot despatched at this time are missing whereas people who ordered much later have received theirs !

P2TKL

RobertR wrote: »

This was posted today on TIM. May possibly be of help.

http://www.thisismoney.co.uk/bargains-and-rip-offs/article.html?in_article_id=520184&in_page_id=5&ct=5

Can someone tell me which is the correct number to call please ?

pulliptears

Hmmm the TIM article is not strictly true. When I called my package could not be tracked, I called on a Friday evening. The CS rep said that Amazon would not consider the parcel lost until the following Monday and that I should call back then. I asked for a replacement to be sent out, this was refused and I was again told to call on Monday.

In desperation I emailed on Saturday morning and pleaded for a replacement. My parcel was just books, and ironically the only present my daughter had asked for this year so I was understandably worried. About an hour ago I had an email from Amazon in reply to the one I sent on Saturday, basically telling me I could have a refund because they couldn't do much else. Five days to reply to an email!?

Fortunately, my packed did arrive on Sunday so my panic was over, but they really do need to get their acts together.

misshighlander

Order via a marketsellar on Amazon on Sunday evening. Posted via Royal Mail on Monday. And delivered to where I live in the Highlands yesterday morning, by the postie.

craftygranny

mine was ordered on the 8th , recieved in s!!!!horpe depot on the 14th supposedly out for delivery since the 15th when it was due. Cd and a book ordered well after that arrived already and stuff from marketplace sellers sent by hdnl already recieved too.