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EDF Online Saver 7 - Switching Timescale and Set Up.

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  • I think there's a £60 exit fee BUT IIRC the rather brilliant backfoot got confirmation from their head legal honcho that the £100 'welcome to the madhouse' bonus won't be recharged if you leave?
  • I think there's a £60 exit fee BUT IIRC the rather brilliant backfoot got confirmation from their head legal honcho that the £100 'welcome to the madhouse' bonus won't be recharged if you leave?

    Hi, when does the exit fee apply until? Just thinking ahead for my next switch and cash back :)
  • fordmanchester
    fordmanchester Posts: 215 Forumite
    edited 3 February 2011 at 7:52PM
    Gawd, I don't think I've got the strength to cope with another switch just yet.

    But I'm moving to a new address next week (I didn't know I'd be moving when I applied for the switch to EDF at the end of November), and the supplier at my new address is British Gas... the company I switched away from in the first place! I spoke to a guy at EDF who said I'd have to end my Online Saver 7 contract, go back to British Gas when I move into my new address, then switch back to EDF again.

    I could weep.
  • It does say in the MSE statement "Those on its fixed, capped or online tariffs won't be affected" so hopefully it will not go up ??
  • Hi, when does the exit fee apply until? Just thinking ahead for my next switch and cash back :)


    I genuinely don't know but, as a serial switcher, paying an exit fee never bothers me as long as I still make a healthy profit after cashback. It's just a matter of waiting for a killer cashback offer to come along, one usually crops up frequently.
  • I genuinely don't know but, as a serial switcher, paying an exit fee never bothers me as long as I still make a healthy profit after cashback. It's just a matter of waiting for a killer cashback offer to come along, one usually crops up frequently.

    Yes me too - I do my fair share of switching :)
    Just had a look in the booklet and it says exit fee may be charged if you switch before Dec 31st 2011 so I will wait and see what else is on offer.
  • Gerrard_8_lfc
    Gerrard_8_lfc Posts: 794 Forumite
    edited 3 February 2011 at 10:48PM
    Well Looking at it EDF have already raised Elec Prices in Oct and now again so EDF's General average increase is higher than all other suppliers.

    Gas - 6.5%
    Elec - 10.1 % (2.6% Increase in Oct.)

    Wouldn't it be great if they held V7's prices though as a sorry for the "problems" most of us are having.
    His Heart Proved He Was A Red
    Suarez, Suarez
    We Bought The Lad From Amsterdam
    We Know He's Not a Chelsea Fan.
    Fernando Torres = El Judas
  • The article does say online tariffs will not b affected... will call EDF tomorrow x
    I work for first direct and have previously worked for Santander.
    Any information I give should not been seen as being given from first direct or Santander however I do have certain knowledge from working there.

    Thank you, Chrissy :wave:
  • Good luck with calling them... I've waited 25 minutes to get through, only to be told that their "computer system needs rebooting" and someone will have to call me back.
  • LOL. Is this computer system a Sinclair Z81??
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