Census Jobs

Piggsy

poppet wrote: »

In that case you need to take a proactive approach and contact HR.

Yes, maybe if this was a permanent job. Given the length of time it takes for things to happen via HR channels, that's a completely pointless exercise for a month-long contract. I'll just carry on doing what I've been told to do. If a manager has given me incorrect instructions, tough.

(I'm giving you the benefit of the doubt and assuming that the incredibly patronising tone of 'you need to take a proactive approach' was unintentional).

poppet

first78 wrote: »

poppet wrote: »

you should ask your coordinator - please remember the confidentiality undertaking.QUOTE]


I don't see what asking what the extranet is has to do with confidentiality.

you were asking for specific details of what is on the staff website.

"What is actually on the extranet website?"

You will find the answer to your original question about the staff website on page 11 of your instructions.

first78

poppet wrote: »

first78 wrote: »

you were asking for specific details of what is on the staff website.

"What is actually on the extranet website?"

You will find the answer to your original question about the staff website on page 11 of your instructions.

But from what I understand the details of what our job is, how we perform our duties etc isn't confidential. What is confidential is information we collect.

So from reading page 11, it seems that all there is on the website is inforamtion about how to do our jobs?

ItsMe

Does anyone know if they will reimburse car parking expenses for classroom training please? I have a two day residential training course on Wednesday in Exeter (80 miles away) and the hotel has no parking and suggests using the nearby NCP but for two days it will cost about £20. I have emailed them to ask but doubt they'll reply in time and if they won't reimburse then I'd be better off getting the train rather than driving.

NonGeographicalMan

A Collector job in the area I actually live in was suddenly advertised at the start of last week with a closing date of April 6th but I couldn't apply online because I had already applied for a Collector job in the neighbouring area where I was told I had "performed well" in Siftability but was not given a telephone interview.

I therefore emailed a contact at Capita I had previously obtained who told me that they had manually referred me for the job advertised in my own area and re-used the Siftability test but I was then not given a telephone interview. They would not explain why I did not get a telephone interview or if you needed to have perhaps "performed very well" in Siftability to get an interview. Obviously nobody gets an email saying they have "performed very well" in Siftability as they instead get a telephone interview.

Personally I am under the impression that the Collector jobs they advertised in the neighbouring area to my own in the third week of March and the ones in my own area closing on 6th April never actually existed and that all that Capita were doing was filling up more reserves for the reserves as they can afford to screw us around at zero cost to them unless we are offered a job. Even the classroom training is a zero cost if we are filling up places that might otherwise have been empty.

I intend to pursue a complaint about this through the Civil Service Commissioners and/or my MP when I have the time. Personally I think the fact that I complained to the CEO of Capita about their website going offline two hours before the closing date of the first Collector job I wanted to apply (meaning they had to readvertise those jobs for a further two days) had me marked down as a dangerous trouble maker and they decided not to interview me on that basis despite getting a decent Siftability score.

My previous dislike of Capita as a faceless Orwellian company (previously mainly experienced through their call centres run on behalf of the BBC and the government) that cares only about maximising profit and not about decent customer service has only been further enhanced by this experience.

ex-dmp

More days go by and still no contact, called helpdesk, they are to investigate whats happening :mad:

NonGeographicalMan

Piggsy wrote: »

Wouldn't be much point in waiting for them to do it - we were given strict instructions by our coordinator that, contrary to the original training, under no circumstances were we to collect completed forms - we had to tell people to post it themselves or do it online.

What about the confused little old lady on a walking frame who lives in a rural area and can't get to the postbox herself. Inevitably she also doesn't have a computer or internet access............

Piggsy

NonGeographicalMan wrote: »

What about the confused little old lady on a walking frame who lives in a rural area and can't get to the postbox herself. Inevitably she also doesn't have a computer or internet access............

Quite! Asked for clarification of this a while ago. Response - deafening silence.

ex-dmp

Piggsy wrote: »

Quite! Asked for clarification of this a while ago. Response - deafening silence.

According to the Trainer I had, appointments should be being made for these situations ie. where you need perhaps need to go into a home to help out with questionnaire. Only a short time on doorstep or offer to return later

andyroberts1967

Piggsy wrote: »

Quite! Asked for clarification of this a while ago. Response - deafening silence.

Given that set of circumstances, I'd be tempted to take the questionnaire and post it. Let's face it, the co-ordinator will never know who posted it, and actually you're doing your job by taking a filled in survey, despite what your co-ordinator says.