halifax bank charges (merged)

phingers

Hi all. Halifax answered my first letter with 'sorry, charges are legal, get lost' letter. My follow up letter was ignored so I am taking themthrough Money Claim Online. Just checked what is going on and my claim is 'suspended'. Can anyone enlighten me what this means and what to do next? TYIA

bowesyb5syncro

hi im new to this forum just wondered if it would be worth ringing the halifax and asking for the list of charges/statements or doing it by letter i had two accounts which are now closed and an actice credit card should i claim seperatley i.e two £10 charges and is it the same address and im just trying to do the same for my sister she had an account with halifax im abit scared as not to make a mistake early on
thanks dave

supersal_3

does anyone know how long they take to pay up once you have returned your acceptance letter please, could do with this money asap

Edinburghlass_2

phingers wrote:

Hi all. Halifax answered my first letter with 'sorry, charges are legal, get lost' letter. My follow up letter was ignored so I am taking themthrough Money Claim Online. Just checked what is going on and my claim is 'suspended'. Can anyone enlighten me what this means and what to do next? TYIA

Have a read of this thread...

http://forums.moneysavingexpert.com/showthread.html?t=353590

Edinburghlass_2

bowesyb5syncro wrote:

hi im new to this forum just wondered if it would be worth ringing the halifax and asking for the list of charges/statements or doing it by letter i had two accounts which are now closed and an actice credit card should i claim seperatley i.e two £10 charges and is it the same address and im just trying to do the same for my sister she had an account with halifax im abit scared as not to make a mistake early on
thanks dave

Try ringing first, I think its Halifax who will do this over the phone and charge £5? Have a read back and you'll find that answer.

When you ask for all info/statements you can do that as one covering all your accounts but when you start your claims do them separately.

dorothygael

Hi,

I sent my letter on 29th January and had a reply within a week, stating basically that charges where appropriate etc etc and basically not going to pay out.

However received another letter yesterdy 22nd Feb offering me half of the charges back.

Obviously I am going to take the offer as it is money I thought was lost forever and it quite a lot of money! :j

alastair1153_02

Hi folks,

Sorry if this has been covered already, but I have a pretty specific question. I bank with the Halifax and opened my account a long time before they joined up to form HBOS. I live in Scotland.

I now want to claim well over the £750 scottish limit (~£3000) and am wondering if I can claim through the English system. I notice that Halifax now uses the Edinburgh address as it's main office. This was not the case when I opened my account however and their address in Halifax still seems to exist.

My questions are basically these:
1) Can I claim against Halifax based on their office being in England (at least at the time I opened my account)?

2) Would it be easier for me to try to split my claim up and put it through the Scottish courts instead?

3) Does anyone have experience that splitting a claim up in this way works?

4) Does anyone have experience getting back more than £750 from Halifax through the Scottish legal system?

Appologies again if this has been covered. I have looked quite hard through the info here because I don't want to waste peoples time.

Thanks!

Alimc_2

Hi,
After a bit of an uphill struggle (eg Halifax stating they never received the 'notice of issue'), had a letter today offering me complete claim plus costs - £382.

Phew !!

marcellep

This is the letter that I got from HBOS today, Certain details have been missed out or changed for security reasons.

Dear Mr Marcellep,

Completion of Request For a list of Transactions and Charges - XXXXXXX

Thank you for your letter requesting specific information on your account with us. I can confirm that copies of duplicate statements have been ordered and will be sent under seperate cover.

If you requested information relating to manual intervention on your account, I regret HBOS Plc is under no statutory to record this information and therefore, I am unable to assist further with your request.


Your Faithfully,

K Patton

Ken Patton
Data Protection Collection
Business Risk - Retail

Does this mean I am not getting all the info I want?

MattM_4

I Have requested all my statements from halifax and currently waiting for them to come.

Although i have statements on online banking from Jan 2005. This would be about £650

Could i make a partial claim until my other statements come?, my account has been open since 2003, and was wondering whether to wait and make one big claim or 2 seperate ones....

This allowed?

Matt