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Farepak in administration: What to do? (Merged Thread)

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  • so annoyed about this. Found out today they went into administration on friday the day they CASHED my last cheque rang the bank cant get it back now as there is no guarntee like with dd. How can they justify taking someone hard earn cash when they know they are going into administration.

    :mad:
  • Taggie
    Taggie Posts: 323 Forumite
    I haven't been affected by this but I really feel for all the people that have.

    I have voted in your poll, to help bring the numbers up, as I support you 100%
  • K9cuddles
    K9cuddles Posts: 2,202 Forumite
    Can we claim the money back with a dd then?
    Official DFW Nerd Club - Member no. 092

    ::£2 - CSC - Terramundi is filling up!! :: Joined 3/3/06 :: 5/2/07 - 835kg + £280 Banked!!::
    ::5p,10p & 20p - Savings Tin :: Founded 9/4/06 :: 23/3/07 - 3.2kg ::

    Lost to date - 9kg (22/8/06) Next weigh in 2007!!
  • karren
    karren Posts: 1,260 Forumite
    i paid pre written cheques into the post office, is there any way I can claim anything from them?
    :A :j
  • :wall: :wall: :wall: :wall: when i rang the bank today she said they would have had more of a chance of reclaiming the money if paid by dd as you are protected under the dd guarntee so worth a try. as i pay an agent i pay by cheque so wasnt that lucky i might as well have put 80 down the drain this month that could have bought a couple of present. so blooding mad. hope u can get something back this way as i think we can kiss goodbye to the rest of our money. let us know how u go.

    next year think i will go to the shop and get my own vouchers.
  • The Direct Debit Scheme protects you and your money by means of the Direct Debit Guarantee.



    This Guarantee is operated by all banks and building societies that take part in the Direct Debit Scheme. The efficiency and security of the Scheme is monitored and protected by your own bank or building society.



    The Guarantee
    If the amounts to be paid by Direct Debit or the payment dates change, the organisation collecting the payment will notify you normally 10 working days in advance of your account being debited or as otherwise agreed.

    If an error is made by the organisation or your bank or building society, you are guaranteed a full and immediate refund from your branch of the amount paid.

    If any payment is made in error, you should contact your bank or building society who are responsible for giving you a full and immediate refund - even if the original error was made by the organisation collecting the payment.

    Direct Debit is one of the safest ways of paying your bills. Fraud rarely occurs because organisations using the Direct Debit Scheme go through a careful vetting process before they're authorised, and are closely monitored by the banking industry. But if money were to be taken from your account fraudulently you'd be protected by the Direct Debit Guarantee, and would be entitled to an immediate refund from your bank or building society.

    Don't forget, you can cancel a Direct Debit at any time by contacting your bank or building society. We also recommend you notify the organisation concerned.
  • dink
    dink Posts: 25 Forumite
    i too bought goods from farepak and i feel so sad that i worked so hard for nearly a year to find that i'm not getting anything i feel so sorry for my agent she feels its her fault, but its not the agents fault they don't know whats going to happen. i have emailed farepak and also watchdog don't know what else to do any ideas????
  • K9cuddles
    K9cuddles Posts: 2,202 Forumite
    Red19 wrote:
    The Direct Debit Scheme protects you and your money by means of the Direct Debit Guarantee.



    This Guarantee is operated by all banks and building societies that take part in the Direct Debit Scheme. The efficiency and security of the Scheme is monitored and protected by your own bank or building society.



    The Guarantee
    If the amounts to be paid by Direct Debit or the payment dates change, the organisation collecting the payment will notify you normally 10 working days in advance of your account being debited or as otherwise agreed.

    If an error is made by the organisation or your bank or building society, you are guaranteed a full and immediate refund from your branch of the amount paid.

    If any payment is made in error, you should contact your bank or building society who are responsible for giving you a full and immediate refund - even if the original error was made by the organisation collecting the payment.

    Direct Debit is one of the safest ways of paying your bills. Fraud rarely occurs because organisations using the Direct Debit Scheme go through a careful vetting process before they're authorised, and are closely monitored by the banking industry. But if money were to be taken from your account fraudulently you'd be protected by the Direct Debit Guarantee, and would be entitled to an immediate refund from your bank or building society.

    Don't forget, you can cancel a Direct Debit at any time by contacting your bank or building society. We also recommend you notify the organisation concerned.

    But it's not an error is it! :confused: Just a MD doing a very rubbish job! Shame on him!!!
    Official DFW Nerd Club - Member no. 092

    ::£2 - CSC - Terramundi is filling up!! :: Joined 3/3/06 :: 5/2/07 - 835kg + £280 Banked!!::
    ::5p,10p & 20p - Savings Tin :: Founded 9/4/06 :: 23/3/07 - 3.2kg ::

    Lost to date - 9kg (22/8/06) Next weigh in 2007!!
  • michjoe
    michjoe Posts: 227 Forumite
    I don't even think it has sunk in properly yet with me, I am really finding it hard to believe that Farepak are going to be allowed to get away with this. What have they done with all the money they have been paid over the last ten months? Where the hell has it gone?
  • michjoe
    michjoe Posts: 227 Forumite
    dink wrote:
    i too bought goods from farepak and i feel so sad that i worked so hard for nearly a year to find that i'm not getting anything i feel so sorry for my agent she feels its her fault, but its not the agents fault they don't know whats going to happen. i have emailed farepak and also watchdog don't know what else to do any ideas????
    Local press
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