Disney DVD 10 movie boxset for £17.97 delivered [CLOSED]

heatherw_01

I was actually wanting to use it on a pre-order game, but not sure if it could only be used on DVDs.

naz.2000

My £5 wasn't used on DVD's - book, toy and kitchen ware and it was still applied. Although I didn't get on a standard e-mail I had to ring up and have it applied.

heatherw_01

Just tried to use it and it said it had already been used

Silent_Bob_3

Are you applying it during "checkout" on a "DVD" - this is the only way it works.

Rebekka_2

If it came in an email, then log in put dvd in basket and it should appear, this happened to me kept saying been used, but when i realised it was only for dvd when i added a dvd it appeared

kellywelly_2

I also used mine off of a toy.

Misterel

Ignoring the issue of the "voucher" (haven't got one, unlikely to get one), Amazon don't seem to have learnt anything about customer service throughout this debacle (beyond "Customers? I thought I heard bleating...")
- personally I hadn't really expected to get the DVDs but could have done with a little communication (such as "oops we've deleted your order") and have been incredibly irritated by their cavalier attitude to customer relations.

If anyone is planning to get in touch with them using their email link (they don't use valid email addresses to send responses) I'd suggest you don't actually put your order number in the box provided for it - it appears they have trained their "operators" to excrete out the standard "we're sorry you feel aggrieved" excuse without the need for a human to actually read your email - I worked this out after my response to their initial excuse for an email consisted of a re-edited regurgitation of the same asinine burblings as the original.

Interesting little bit of internal communication left on my original message:
I wonder what responses people will start getting from the 11th...

ref_id:=graqcfwy1185438774
> Date: Mon Oct 30 12:39:06 UTC 2006
> Subject: Follow-up created (Due on 11/06/2006)
> To:
> From: [EMAIL="ahem@coughcough.excuseme.com"]ahem@coughcough.excuseme.com[/EMAIL]
>
> A new follow-up has been created (10/30/2006) that is due on
11/06/2006. The reason for creating this follow-up is : A follow-up
was automatically scheduled due to the use of the issue_looking_into
blurb.

pudding

I got toys too..I ordered a charlie and lola bag which is not available till the end of november...I didn'y have to get a DVD

caraboo

i used my voucher last night on a dvd - £4.26 deducted from total amount. Strange but not too bothered.

Would of obviously preferred the boxset.

Uncle_Cuddles

caraboo wrote:

i used my voucher last night on a dvd - £4.26 deducted from total amount. Strange but not too bothered.

Would of obviously preferred the boxset.

They show the vat seperately - £4.26 + 17.5% vat = £5.