Tesco misprice discussion area part 12

306NOTOUT

itscheapandiwantit wrote:

I had the same attitude when i got mine refunded. When the comment "it's only 1p" was made i replied "every little helps....isn't that what you advertise?"

:rotfl: :T :T

I'm going to use that on from now on

cotsvale

daisy2002 wrote:

Hubby went into our local tesco's yesterday & got some stewing steak & casserole meat. The CS called the manager & when he first came over he was so polite 'Hello sir how can i help you'.
Once he realised why he had been called he was rather rude.
He made hubby take him to the meat section & explain what he was on about cos he didn't understand :rolleyes:
He then asked if he'd noticed any other meat with the wrong price :rotfl:
After that he said nothing to him at all, waited for him to be refunded & just stood there staring at him.
£36 is hardly going to break the bank & the managers attitde wasn't very nice.

Write to Sir Terry and explain the bad attitude of the manager. I did & got a £15 moneycard as an apology.

Loop

Can someone tell me if Tesco have a scanner on an aisle so you can check the price is scanning incorrectly?

I want to get the DVD Lost set, but im scared to do it, incase its got the4 correct price now!

itscheapandiwantit

Loop wrote:

Can someone tell me if Tesco have a scanner on an aisle so you can check the price is scanning incorrectly?

I want to get the DVD Lost set, but im scared to do it, incase its got the4 correct price now!

Scanners are getting rarer these days

Just take it to the till, if it scans at correct price you've forgot your credit card

joshtbh

loop there is a thread on the Shop but dont drop forum on this site about where the locations are all over the country.

jamesiebabie

Hi All,

I have today received a letter from Mr.T, it reads:

Dear XX XXXXX,

We would like to advise you that our overcharge policy is in place for 2 purposes. Firstly it alerts us to any potential problems and secondly it provides redress to genuine customers who have been involved in a one off pricing error. It is our understanding that you have availed yourself of this policy on more than one occasion.

We, therefore, request that before you commence shopping in any of our stores that you make yourself known to ammeber of our management team, who will then advise you whether they are willing to permit you to shop within their store. The duty managers's decision will be final in all cases.

Should you fail to introduce yourself and subsequently present any item for return under the terms of our refund policy, our price itegrity policy or our bulk buying policy all refunds will be declined.

Also all clubcard points that are obtained for purchases that are subsequntly returned will be removed from your clubcard account.

You would be advised to take this letter with you to the store and present it to the Duty Manager on arrival.

Yours sincerely.

XXXXXX



This is all getting a bit heavy!! I've never hidden my identity as I knew I was doing nothing wrong. It is their policy. They are insinuating that I am not a genuine customer. I have spent tens of thousands of pounds in their stores over the years and still am/was. Is this slander? Anyone got any suggestions?:mad: :mad: :mad:

Clasics

LOL! Is it April 1st?? Pay by cash in future and do them for even more R&R would be my advice. And NEVER give your correct details if asked for them...

Edit: I'm afraid no matter what Constantine believes, this letter PROVES that Tesco are VERY interested in R&R. I think the policy is beginning to bite them in the 'arris.

jamesiebabie

Thanks classics. I might just try another store and keep to the simple stuff! LoL

joshtbh

jamesie, thats outrageous.

i'm sure its discrimination. can I suggest that you dont spend a penny in their stores? ( that you dont get back through R&R obviously )

welshman443

I bought a fuji v10 digital camera and tesco are refuseing me a refund paid 219 on offer 199 i phoned trading standards and there is nothing they can do about getting me a refund but they are not happpy about the missleading price on the shelf so they are looking in to it for me let you know what happens.