Tesco misprice discussion area part 12

merlinormartin

Guess what the duty manager is having for dinner tonight? :rotfl:

becky004

merlinormartin wrote:

Guess what the duty manager is having for dinner tonight? :rotfl:

Very funny!:rotfl:

spa2k

merlinormartin wrote:

Guess what the duty manager is having for dinner tonight? :rotfl:

constantine will tell you that the duty managers rarely lower themselves to steak dinners....if it aint caviar then it aint worth eating!!

merlinormartin

couldnt help but laugh, but thats a strange situation iv never heard of a R&R being kept for "investigation" .. did u phone head office and ask how the investigation was going ... because now "ur a little worried that customers are able to tamper with food products without being seen!"
perhaps one of the "tesco workers" could shed some light on this matter?

Plushchris

becky004 wrote:

... she wouldn't give me the originals back "as they were needed for a store investigation"!

If you hadnt had a refund at this point the steaks were still your property and this is pretty much theft. You should have insisted you had the original steaks back, regardless of their investigation.

blackcateddie

ifitsfreeiwantone wrote:

still waiting for a reply back from tesco - 6 hours later! - i think the staff knew i bought the books on purpose, and thought they could fob me off, they also wanted to write down the books i bought which i did'nt let them do, when i get a reply from tesco i will let you know.i'm still quite new to all this but hopefully will get more confident

don't forget to tell them - if they accuse you of picking books that were cheaper than others on the shelf - of course you would pick up the cheapest one, how were you supposed to know it would go through at a different price to the one stickered on the front. When you buy meat then you assume it woould cost the amount clearly marked on the packet.lol!

Constantine

!!!!!!_Dastardly wrote:

If you have a white sticker with a single price, giving no indication of it being and introductory line/discontinued line, I'd gladly come down to your store and take those unwanted items off your hands, Constance, what is your locality ?

It will not be your decision if it's wrong, whether the customer gets one or not, it's your board that makes the policy, not you. If you break the policy, you break the law on behalf of your company, hardly CV enhancing material.

As I pointed out, Dirk, there is nothing wrong with the POS on my phones. They are all correct.

taxiphil

spa2k wrote:

constantine will tell you that the duty managers rarely lower themselves to steak dinners....if it aint caviar then it aint worth eating!!

Funny - I always thought they ate pig swill out of a trough.

Plushchris

taxiphil wrote:

Funny - I always thought they ate pig swill out of a trough.

:rotfl: :rotfl:

Yowch!


Taxiphil, hows things going on the ban front? I've sent a letter today to the general manager of the store I was banned from, have you had any reply regarding your ban?

Can you PM me the details of that contact you posted about on the earlier thread?

Cheers

biglugs

Becky004 - did you actually get a refund AND get to keep the meat, as per their policy? Or did they make you buy it back again?
Either way I would write a letter of complaint to your local Trading Standards officer, and copy it in to Sir Terry Leahy and the store manager of your local store.
Point out that Tesco is in breach of product advertising laws, they are flouting their contract terms by refusing to abide by their price promise, that when you complained they accused you of attempting to defraud them, and that you would like the TS officer to visit the store to investigate whether Tesco is committing any other such offences on other customers.
Tell them that you are a regular customer and are appalled at the fact that Britain's largest supermarket should be allowed to so blatantly flout the law and that you feel something ought to be done to prevent anyone else being put through the same shameful experience that you were forced to undergo.
Nil carborundum illegitimati.