o2 now charging me for MMS, when they used to be in my text bundle

shoe_girl_2

Just got off the phone with o2 and they sounded alright, basically if you've got a new contract (phone came with ios4) your getting the charge.

If your on a old contract (phone came with ios3 but you updated through iTunes) you shouldn't be charged.

I just checked my 02 on the website and it still says I've got my free mms.

If you do get charged and your on a old contract contact them

dementedhousewife

With O2 changing the fact that they can now make you pay for MMS... can they also now change the pricing to the web browser when ever they
feel like it to?

sporedude

dementedhousewife wrote: »

With O2 changing the fact that they can now make you pay for MMS... can they also now change the pricing to the web browser when ever they
feel like it to?

It was a promotion, which is now over....

neilcr_2

It's nothing to do with ios4 software or what version of the i phone you have. I am on a old i phone tariff but have one of the latest i phone 4 handsets that I purchased SIM free. It's the people who signed up to a new contract that will now be charged for MMS. This has been on the official O2 forums.

dementedhousewife

sporedude wrote: »

It was a promotion, which is now over....

Lol i actually asked a question..

neilcr_2

dementedhousewife wrote: »

Lol i actually asked a question..

Yes and Sporedude answered it for you. The people who are being charged for MMS are the ones who entered the new contracts and the same would apply with your data or web browsing. O2 are just following the other networks who changed to offering unlimited text but started charging separately for MMS. Don't forget O2 sent out the wrong information to a lot of people including me. Check your tariff my signing into the O2 site and you might find your on the old deal with MMS.

dementedhousewife

neilcr wrote: »

Yes and Sporedude answered it for you. The people who are being charged for MMS are the ones who entered the new contracts and the same would apply with your data or web browsing. O2 are just following the other networks who changed to offering unlimited text but started charging separately for MMS. Don't forget O2 sent out the wrong information to a lot of people including me. Check your tariff my signing into the O2 site and you might find your on the old deal with MMS.

Could you tell me what you mean by they sent the wrong info?
Also i check our online account .. i cant see anything on there
lol... HELP! x

neilcr_2

dementedhousewife wrote: »

Could you tell me what you mean by they sent the wrong info?
Also i check our online account .. i cant see anything on there
lol... HELP! x

O2 sent out a text message to inform people the temporary period for free MMS was coming to a end but they also sent the text to people like me who the change does not apply to as I have not changed on to the new tariffs.

You can check this out by going to the O2 home page and signing in and clicking on my O2 for all your account details.

dementedhousewife

I thought that i was to people who had recently taken out a new contract..
We had been with 02 for a while.. then upgraded to the new iPhone 4 but didnt change the tariff..
This is where i am confused

hieveryone

What about people who had the original iphone tariffs (before June 2010) but have changed since to a new tariff? :-/