o2 now charging me for MMS, when they used to be in my text bundle

sonypc100

Hi

Just got a text from o2 saying they are now going to charge me 25p per MMS I send, Im on a contract that has always taken 4 texts from my bundle per MMS sent, so they have always been "free" as long as I have not used all my text allowance.

Can they do this?

They have given me 1 weeks notice. I presume I can claim breach of contract and terminate early?

Anyone else got this text?

Regards

Rich

scottishblondie

A friend of mine got this yesterday - she's waiting on o2 calling her back to see why this has been changed. If you get any info I'm sure she's be interested to hear it too.

bobster999

ive just gotten this text from o2 too. im not happy, i already pay 35 per month and now they want to charge for each mms message. this wasnt mentioned before when i got the phone!

also, i had a text on monday saying i have exceeded the 500mb allowance this month. before i upgraded to the iphone 4 i checked how much data i use and it was averaging around 260kb per month. wheres this extra use come from?!

does the iphone 4 suck up more data? if so i dont want it anymore as these costs are going to make it more expensive than 35 per month.

Rev

Just got this too.

Interested in the answers as I'm not happy, I send a lot of SMS and did make a point of telling them that when I renewed my contract.

How much notice are they meant to give you before changing your contract?

space_rider

I send emails with pics instead of MMS now. I changed to the sim only tariff.

DUTR

scottishblondie wrote: »

A friend of mine got this yesterday - she's waiting on o2 calling her back to see why this has been changed. If you get any info I'm sure she's be interested to hear it too.

bobster999 wrote: »

ive just gotten this text from o2 too. im not happy, i already pay 35 per month and now they want to charge for each mms message. this wasnt mentioned before when i got the phone!

also, i had a text on monday saying i have exceeded the 500mb allowance this month. before i upgraded to the iphone 4 i checked how much data i use and it was averaging around 260kb per month. wheres this extra use come from?!

does the iphone 4 suck up more data? if so i dont want it anymore as these costs are going to make it more expensive than 35 per month.

Rev wrote: »

Just got this too.

Interested in the answers as I'm not happy, I send a lot of SMS and did make a point of telling them that when I renewed my contract.

How much notice are they meant to give you before changing your contract?

When did you guys start up your current tariff? was it before June 2010?

Timalay

I think I rember hearing somewhere if your contract terms change costing you more, you are well with in your rights to cancel your contract.

Read Part 5 here. It outlines what i'm talking about.

bobster999

DUTR wrote: »

When did you guys start up your current tariff? was it before June 2010?

mines been exactly the same as my iphone 3gs, only that i got it extended and paid for the iphone 4

DUTR

bobster999 wrote: »

mines been exactly the same as my iphone 3gs, only that i got it extended and paid for the iphone 4

Erm upgrading classes as a new contract , so it kinda makes sense as that was released late June. It has been well documented about contracts after june 2010

bobster999

DUTR wrote: »

Erm upgrading classes as a new contract , so it kinda makes sense as that was released late June. It has been well documented about contracts after june 2010

i knew about the data and thought i was fine as id never gone over 300mb.

never saw anything or was told about paying for multimedia messages though

DUTR

bobster999 wrote: »

i knew about the data and thought i was fine as id never gone over 300mb.

never saw anything or was told about paying for multimedia messages though

Yep and video calls too