NTL/Virgin Mobile. £10=300mins+300texts per month

darude

tillson wrote:

Am I correct in thinking this offer ends in a couple of months? What happens them? Can Virgin put the monthly cost up?

Regards

Tom

The offer ends the end of December, this doesn't mean the contract price of anyone who are already on the contract goes up. Anyone taking new contracts out after this date might have to pay more - I'm guessing £15 a month.

The_One_2

darude wrote:

The "Here's how much you've spent" is very misleading.
If you go to view your bill, you might find out that you have £5 credit on your account that you can use up. I'm guessing you might have spent 40p - maybe on WAP?

I have £5.00 on mines and I haven't used it on anything. In my bill it says I got £5 in credit.

am i right in saying that you get charged a 10p flat rate for calling 789 if you want to check your balance or call customer service? as i think this is where the 40p has been used

mobilegossip

The_One wrote:

am i right in saying that you get charged a 10p flat rate for calling 789 if you want to check your balance or call customer service? as i think this is where the 40p has been used

You are not charged 10p to call 789 and listen to various announcements.You only get charged 10p for the call if you elect to speak personally to Customer Services.

When i asked if it was a part months rental,i was suggesting it might be line rental for part of a month,or did you start service bang on the Ist of a month.

The_One_2

mobilegossip wrote:

You are not charged 10p to call 789 and listen to various announcements.You only get charged 10p for the call if you elect to speak personally to Customer Services.

When i asked if it was a part months rental,i was suggesting it might be line rental for part of a month,or did you start service bang on the Ist of a month.

i have called 789 to speak to customer services, meaning i have been charged?

i started my contract on the 19th of the month

FriendofDorothy

I just called for this offer on 08001830123
Told them I was ringing about the Virgin £10.00 a month 300 mins 300texts plus Lobster 575 phone offer.
within about 3 minutes they put me through had to do a credit check and give payment card details.

Phone should be here tomorrow, then will port over from current contract

Very happy

BTW am currently receiving Phone BB and TV from NTL

andybodoyd

Ordered three sim cards on the on-line form but couldn't get through on the phone to get a free mobile so e-mailed then via my new account. Phoned back within 24 hours and 2 new phones coming tomorrow (£2.99 each for delivery) Very pleased and impressed so far!!

travelling_light

can someone advise?? at present dsd (dear scatty daughter) is on pay as you go - or I pay + she goes....if i got this offer could she just go way past the £10 dd amount and would I get enormous bill??? or can I limit how much more she can run up?
also can I get this ntl offer and keep my existing no. which is virgin...seem to be 2 diff answers previously.
many thanks for help.

medic1978

i think you can run up a bill which you will have to pay...

The offer should be open to you even if you are already a virgin customer. The following is an extract from their website

Already a Virgin Mobile customer? Call us now on 0845 6000 638 w e'll add your airtime package and help you keep your number

corriefan

travelling light

I have got both my daughters already with virgin on this deal they are using the numbers they already had

The number is 0800 408 9342. The Sales Team are open from 7.30am - 8.30, seven days a week

They offer a credit limit of £100 which you can requested to be changed to £50

fbrj

travelling_light wrote:

can someone advise?? at present dsd (dear scatty daughter) is on pay as you go - or I pay + she goes....if i got this offer could she just go way past the £10 dd amount and would I get enormous bill??? or can I limit how much more she can run up?
also can I get this ntl offer and keep my existing no. which is virgin...seem to be 2 diff answers previously.
many thanks for help.

Re the first part of your question.....if the phone and account is in your name you can access her account on line and check how much of the 300mins/300texts are left at any time. I too have one of these for my (text mad) daughter.....I am having to train her to use the phone rather than text - it's nice to get a call from her once in a while (rather than an indecipherable text message!)
Also...part of the "deal" with her is that she pays for anything over £10/month