eBay buyer wants a refund which I think is unjustified*update*

gillyjelly

lindos90 wrote: »

The reason Im asking about timeframes, is that she may have subsequently decided to sell the pushchair on, as an alternative to getting a refund from you, she may now be happy and not be persuing you for a refund.

Ahh yes, I misinterpreted what you meant, sorry.
My stroller that I sold, was delivered to them on the 2 August. Their 'buy it now' listing for the stroller ended on the 3 August and she filed the dispute on the 21 August.

pseudopensioner

The business details/address for cgtitles are a little interesting, led me to Charter Gallant & Co then


to “Baron Graham Fothergill”

http://www.baronage.co.uk/2002b/update-1.html

Fake titles and fake faults on the Quinny?

lindos90

gillyjelly wrote: »

Ahh yes, I misinterpreted what you meant, sorry.
My stroller that I sold, was delivered to them on the 2 August. Their 'buy it now' listing for the stroller ended on the 3 August and she filed the dispute on the 21 August.

Right, so they asked for a refund AFTER they had sold it on. Best to call their bluff then, they have nothing to post back. Keep in touch with ebay, show evidence that they sold a/the pushchair, which may go against them.

OwtForNowt

Anybody else think the OP may get a totally different pushchair back?

gillyjelly

pseudopensioner wrote: »

The business details/address for cgtitles are a little interesting, led me to Charter Gallant & Co then


to “Baron Graham Fothergill”

http://www.baronage.co.uk/2002b/update-1.html

Fake titles and fake faults on the Quinny?

OMG, the plot thickens! What on earth have I gotten into by innocently selling my lovely stroller :wall:

Scarlett.1974

Oh I say, what a to-do!

I take back everything I said earlier about the buyer probably being genuine

ethansmum

I do think he will return another pushchair in a box to you, just not yours!! I wouldn't sign for anything in the next couple of days if I were you.

lindos90

ethansmum wrote: »

I do think he will return another pushchair in a box to you, just not yours!! I wouldn't sign for anything in the next couple of days if I were you.

That was my first thought, but I seem to remember that if the buyer can show that delivery has been attempted, (and this can be seen on the tracking info), this is all thats needed for a refund...I seem to remember this from a couple of other threads.

theonlywayisup

lindos90 wrote: »

That was my first thought, but I seem to remember that if the buyer can show that delivery has been attempted, (and this can be seen on the tracking info), this is all thats needed for a refund...I seem to remember this from a couple of other threads.

Paypal will refund a buyer, who can show that delivery was attempted.

So any attempt to refuse delivery or fail to collect will generally leave you without the item and your money.

Accept the parcel, if it is different to the item you sold, then you may be looking at the buyer being subject to an offence of deception. If this is the case, go to your local police station. With a crime number, Paypal will be more lenient to you and may envoke a refund based on the info the police supply.

alice011178

Hi gilly...

This is awful! Call me naive, but I never though anyone would be so cynical! Imagine trying to con an innocent seller like this. If the postman does attempt to deliver a 'push-chair' shaped box, could you open it in front of him before signing for it? Then, if it is full of sand or an imposter pushchair, you could refuse it, or get the postman to provide some sort of evidence for you. If this were to happen, and you could use the delivery man as a witness to prove that you received a box full of rubble/cardboard etc., I imagine you'd have some sort of case against the buyer for fraud...wouldn't you? If this is what they are up to, then it would seem a bit more serious than we originally thought. She isn't just trying to get a refund on something she accidentally damaged, she is actively trying to defraud you - with prior intent.

Or....(playing devil's advocate here)...is it possible that the pushchair she sold is different? Is there a way of seeing exactly what she sold - did she use the same pictures as you?

Lordy - what a mess - I really feel for you. Ebay and paypal can be a bit of a nightmare when trying to unpick problems like these. Really good luck sorting it out - and do let us know what happens - I love a good whodunnit (is there a pram in the box or not....)!