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Consumer Rights: MSE Article discussion (DO NOT ASK CONSUMER QUESTIONS HERE)

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  • Computersaysno
    Computersaysno Posts: 1,243 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
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    HTH
  • RamaKanta
    RamaKanta Posts: 1 Newbie
    I bought an item on amazon 'Sunnyvale Organic Sprouted Wheat Sunseed Bread 400 g (Pack of 8)', advertised at a big saving. I saw the offer and ordered four packs of eight. 4 loaves were delivered, ie half a pack of 8, I asked when the others were going to be delivered they said you only ordered 4 loaves, where the advert clearly advertised a pack of 8 loaves were for sale, the big amount of money I would be saving and not individual loaves.

    Am I entitled to the rest of the delivery as they had accepted my payment and sent me four of the loaves, therefore entering a contract of sale?
  • wealdroam
    wealdroam Posts: 19,180 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    RamaKanta wrote: »
    I bought an item on amazon 'Sunnyvale Organic Sprouted Wheat Sunseed Bread 400 g (Pack of 8)', advertised at a big saving. I saw the offer and ordered four packs of eight. 4 loaves were delivered, ie half a pack of 8, I asked when the others were going to be delivered they said you only ordered 4 loaves, where the advert clearly advertised a pack of 8 loaves were for sale, the big amount of money I would be saving and not individual loaves.

    Am I entitled to the rest of the delivery as they had accepted my payment and sent me four of the loaves, therefore entering a contract of sale?
    Hello RamaKanta. Welcome to the forums.
    Did you notice the post immediately before yours?
  • Computersaysno
    Computersaysno Posts: 1,243 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Just in case you missed it.......
    Computersaysno wrote: »
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    HTH
  • Money-Saving-King
    Money-Saving-King Posts: 2,044 Forumite
    I think this thread should be locked. All new posters that post are about their own specific issue that should be a new thread.
  • Aiden22
    Aiden22 Posts: 1 Newbie
    I bought a tablet from Mighty deals back in october 17th i renewed my voucher and was informed it would take 20 working days to come it was for my sons 10th birthday in december. After 25 working days i emailed mighty deals to be told it would take 20 working days from voucher renewal date!!! It was already past that. Anyway i rang them after 30 working days to be told the supervisor would chase it this didnt happen i then emailed 6 times and got no reply. I called again and was told the merchant would send on next day delivery in time for my sons bday it never came. I emailed a further 10 times and had no response so rang again and was told sorry your sons bday was ruined we will refund you and send you a free tablet which i would recieve by 20th december it never came. I have emailed a further 8 times 2 to the supervisor stating its a complaint and u have had no response. I have called 3 times from my mobile all calls taking over 1 hr and they havent answered ion the last 2 whst can i do i am at the end of my tether they have my money i havent been refunded amd still no tablet they dont answer phone and not responding to emails what can i do now???
  • frugal_mike
    frugal_mike Posts: 1,687 Forumite
    Aiden22 wrote: »
    I bought a tablet from Mighty deals back in october 17th i renewed my voucher and was informed it would take 20 working days to come it was for my sons 10th birthday in december. After 25 working days i emailed mighty deals to be told it

    would take 20 working days from voucher renewal date!!! It was already past that. Anyway i rang them after 30 working days to be told the supervisor would chase it this didnt happen i then emailed 6 times and got no reply. I called again and was told the merchant would send on next day delivery in time for my sons bday it never came. I emailed a further 10 times and had no response so rang again and was told sorry your sons bday was ruined we will refund you and send you a free tablet which i would recieve by 20th december it never came. I have emailed a further 8 times 2 to the supervisor stating its a complaint and u have had no response. I have called 3 times from my mobile all calls taking over 1 hr and they havent answered ion the last 2 whst can i do i am at the end of my tether they have my money i havent been refunded amd still no tablet they dont answer phone and not responding to emails what can i do now???

    You need to start a new thread. See post #342 a few posts before yours. Happy scrolling ;)
  • Computersaysno
    Computersaysno Posts: 1,243 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    What a muppet!!!!!!!!!!!!!

    Computersaysno wrote: »
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    HTH
  • sheshegabore
    sheshegabore Posts: 7 Forumite
    Ninth Anniversary Combo Breaker
    I bought a pair of UGG boots direct from the manufacture in HongKong. On the website the drop down list for the desired size is US10=Uk9=Euro44. I ordered the UK9 as stated. However when the boots came they were Euro44 which is a UK10 not a UK9. I have been back to the company pointing this out to them and asking for a refund and to return the boots. They refuse because they say I ordered a Euro 44. But the website says that the Euro size 44 is a UK size 9.

    The website also says there is a 60 days return but they will not offer me that either. What should I do? I have even cut and pasted the order to them to show them they are the ones at fault.
  • frugal_mike
    frugal_mike Posts: 1,687 Forumite
    sheshegabore wrote: »
    ...What should I do?...

    You should start a new thread for your question. Check the posts above yours...
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