Consumer Rights: MSE Article discussion (DO NOT ASK CONSUMER QUESTIONS HERE)

Valli

PamiSS8800 wrote: »

I have a complaint to make about villa renters, although I am convinced i will receive no compensation since I gave them my money in 2010 Is it ok for me to warn others of this scamming company?
Thank you

You probably need to use the Praise Vents and Warnings board.

Definitely NOT this thread. You need to start a new thread.

HTH

tilamok

Hi

I wonder if someone could guide me please.

Does this "Sale of Good" act also apply to 2nd hand cars?

Basically I bought a used car and there is a defect with the car which I have requested to the dealer to repair and it's looking as if I will have to pay for it. This defect is apparently not covered under the warranty that I have

I bought the car less than 2 weeks ago

Thanks

mattyprice4004

tilamok wrote: »

Hi

I wonder if someone could guide me please.

Does this "Sale of Good" act also apply to 2nd hand cars?

Basically I bought a used car and there is a defect with the car which I have requested to the dealer to repair and it's looking as if I will have to pay for it. This defect is apparently not covered under the warranty that I have

I bought the car less than 2 weeks ago

Thanks

Did you not read the thread title? Do not ask consumer questions here.
It's in capital letters too, lord knows how so many people are missing it!

tilamok

Praise the Lord for knowing so much more than us

Alleluia:eek:

kingjude

Ok here we go,

1. Ordered made-to-measure worktop with installation
2. I missed two days work for this (no work, no pay)
3. Installation was obviously bad and poorly done.
4. Old worktops removed and these made-to-measure ones put in place.
5. Ikea offer to replace worktops and install new ones.
6. I ask for refund as it was bad service and bad goods.
7. They said they can do refund for service but cannot do refund for worktops unless they take the worktops that they already cut up badly back, leaving me with nothing... can they do this?? please read on for whole story...

I ordered a made-to-measure worktop from Ikea and installation services from them. Got one of their 'people' to come around and measure up before ordering and based on their measurements went and ordered worktop. My kitchen is quirky because of columns and so cut outs has to be made. Ikea contract the work to other people and so the actual installation was done by someone else.

Booking was made for Friday (July 5), the installers came in the afternoon and immediately said that they would need longer than a day. I called the guy in charge, he said he would try to sort something for Saturday but ended up being Monday (July 8). So nothing done on a Friday and I missed work for that. So no work and lost wages to myself. So I miss work on Monday and a new set of installers came in and did the work in 3 hours, as opposed to the installers who said would take a whole day.

Installation was awful. Gaps around columns and in the corner were huge. Worktop didn't even touch the wall (guy who measured, did the wrong measurements!) and metre corner joint was not even and smooth. Installer blamed this on the worktop being bowed. Now they offered to do the worktops again and I said I could not miss a day off work anymore because I wouldn't get paid. I politely asked for a refund and I would take business somewhere else.

They said they would refund for service but would need to take back goods, leaving me with no worktops and mess. Can they leave me with no worktops as I had the old ones there before??? Can I push for compensation of lost wages due to their poor planning?

Bad planning from start to finish has left me with a bitter and awful experience.

wealdroam

kingjude wrote: »

Ok here we go,
<snip the rest>

Kingjude, please take a moment to read a few of the posts immediately before yours.

Post #317 should help you to work out why.

kingjude

I don't get it. I article doesn't talk about made-to-measure goods. I have read stuff from Trading Standards and nothing about things that have been made-to-measure and fitting it in and what if installer make a big mistake and if the whole process was poor in the beginning. Article doesn't discuss items that have been made or fitted to a specification. I am confused!

custardy

kingjude wrote: »

I don't get it. I article doesn't talk about made-to-measure goods. I have read stuff from Trading Standards and nothing about things that have been made-to-measure and fitting it in and what if installer make a big mistake and if the whole process was poor in the beginning. Article doesn't discuss items that have been made or fitted to a specification. I am confused!

and the title of the thread is.......

Consumer Rights: MSE Article discussion (DO NOT ASK CONSUMER QUESTIONS HERE)

kingjude

where can i ask questions about this? If someone can point out where, I will gladly stop with this on here.

Valli

kingjude wrote: »

where can i ask questions about this? If someone can point out where, I will gladly stop with this on here.

Start your own thread. Scroll up to the top where it says
Main site > MoneySavingExpert.com Forums > Home&Play > Consumer Rights

(This is just below the coloured banner. Blue text in the forum is usually a link, so I've not coloured mine blue because it's not.)

and click on the blue, underlined text which says Consumer Rights You can start a new thread in the consumer rights section, before you do it might be an idea to read the STICKY threads which outline law and advise how to use the forum. HTH